Jack Stack Barbecue and Storia Fine Catering offer one of the most premier catering experiences in the city. Creating a Remarkable Experience for our guest, our people and our community are at the forefront of everything we do. Whether you’re looking for a casual buffet at home, a big feast for a crowd, or a custom menu that goes beyond and outside of barbecue, our catering team creates the perfect experience for every occasion. As a Sales Coordinator you will be responsible for building and managing a book business that consists of both Full Service and Delivery Sales for Jack Stack Barbecue and Storia Fine Catering. You will be responsible for qualifying leads, contracting events and developing business opportunities through building relationships and partnerships throughout the Kansas City area.

• Accountable for contracting events through Caterease and Caterzen efficiently and effectively to meet Jack Stack Barbecue and Storia Fine Catering standards of service, pricing, and event execution.

• Accountable for ensuring that all equipment, linen, food, any other necessary items are contracted and charged correctly.

• Accountable for responding and coordinating with guest in a timely manner

• Handle customer inquiries by telephone, email and in person

• Maintain a systematic process for the tracking and follow up of event leads

• Utilize provided systems and software to input customer information, book and contract events, collect and manage payments and create follow up tasks related to the business. • Accountable for communicating and ensuring accuracy for all Prep Sheets, Pull Sheets and Event Instructions and Details.

• Accountable for building and fostering guest relationships that help drive sales growth and attribute to the overall execution of the Catering Vision and Sales Strategy

• Build, Manage and Maintain a book of business and clients that produces a minimum threshold of $1.5 million in Sales Revenue per year

• Accountable for Guest Satisfaction and Overall Experience

• Sales Coordinator schedule is based on business needs, and you are expected to be available to work any shift and perform duties as business needs and warrants

• Additional responsibilities added as needed and necessary for the continued growth of the business

2 years of Catering Sales experience is recommended but not required.

• Possess ServSafe certification.

• Cannot be convicted of a felony within the last seven years.

• Cannot be convicted of a DUI/DWI.

• Ability to multi-task and quickly think on your feet.

• Ability to compute basic mathematical calculations.

• Possess basic accounting and computer skills.

• Ability to perform job functions with attention to detail, speed and accuracy.

• Familiarity with food and beverage cost controls.

• Ability to be seen as a positive member of the Catering team.

• Ability to be self-motivated and take initiative.

• Possess good communication skills to deal with customers.

• Ability to prioritize and organize work assignments.

• Ability to be a clear thinker, analyze and resolve problems exercising good judgment.

• Ability to maintain a neat and clean appearance and convey self-confidence.

• Able to stand or walk constantly, 100% of shift

• Able to lift up to 50 pounds, bend, lift, push and pull materials throughout shift

EQUAL OPPORTUNITY AND INCLUSION STATEMENT

• Jack Stack BBQ is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

• Jack Stack BBQ is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.

• We celebrate diversity and are committed to creating an inclusive environment for all employees.

• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

• Employees will be required to perform any other job-related duties assigned by their manager.

• This document does not create an employment contract, implied or otherwise. Fiorella’s Jack Stack is an at-will employer.