Company Description

FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you.

Job Description

We are seeking a member-focused, energetic, and friendly Financial Service Officer (FSO) to join our team at the Greenville Branch. The FSO will be responsible for building and nurturing relationships, fostering trust, and upholding integrity in all interactions, whether with Members, potential Members, or colleagues. Additionally, the FSO will schedule appointments and serve as a backup for the branch Teller. This role also involves community engagement, representing the Credit Union at various Greenville community and Chamber of Commerce events.

Responsibilities:

• Open new accounts and perform account maintenance for Members.
• Respond to inquiries and efficiently process Member requests.
• Conduct drive-thru transactions, including deposits, withdrawals, loan payments, and account transfers.
• Take ownership of Member issues and work towards their resolution.
• Identify Member needs and recommend appropriate products and services to enhance their financial well-being.
• Attend Greenville community events as an ambassador of the Credit Union

Qualifications

• Fluency in Spanish a plus
• Minimum of six months of prior experience in a consultative sales role, in a financial institution. Experience in new accounts and general member service.
• Passion for building relationships and delivering outstanding service.
• Effective communication skills, with the ability to identify financial needs by actively listening, asking questions, and providing informative responses.
• Proficiency in educating Members about and making referrals to Credit Union products and services.
• Strong initiative and problem-solving abilities.
• Excellent multitasking skills.
• Proficiency in utilizing PCs, software, Microsoft Applications, and other office equipment.

Additional Information

Salary $18-20 /hour.

Benefits:

• A coaching culture to support your success and foster personal and professional growth.
• UNLIMITED Paid Time Off, Paid Holidays, Family and Pet Bereavement Leave.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Life and Disability Insurance.
• 401(K) with Employer Match.
• Paid Time Off for Community Volunteerism.
• Banking privileges for you and your family.

If you are passionate about building relationships, providing exceptional service, and making a positive impact in the community, this is the right place for you. Join our team by applying today!