You haven't searched anything yet.
As the Director, Customer Education and Community Support, you’ll have the opportunity to bring together and lead two important and impactful pillars of our support organization. On the Community side, you’ll help lead and grow our one-to-many support platforms (Twitter, Support Forum, etc.) and moderation strategy, creating a safe and engaging space for our customers to ask questions, share feedback, and learn from each other. On the Customer Education side, you’ll help develop and support our self-service efforts (Help Center, YouTube tutorials, etc.), creating high-quality resources that help customers find quick solutions and teach learners about Figma, design, development, and more.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
Full Time
IT Outsourcing & Consulting
$173k-213k (estimate)
01/07/2024
04/26/2024
figma.com
SAN FRANCISCO, CA
200 - 500
2021
RUSSELL GLA
$10M - $50M
IT Outsourcing & Consulting
Friends of Figma, San Diego. A community of designer, fans and champions of the Figma design tool located in sunny San Diego, CA.