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Fifth Third Bank
Harrison, OH | Full Time
$32k-38k (estimate)
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Bank teller
Fifth Third Bank Harrison, OH
$32k-38k (estimate)
Full Time | Banking 2 Weeks Ago
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Fifth Third Bank is Hiring a Bank teller Near Harrison, OH

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION : Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.

While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Customer Experience :

  • Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
  • Provide follow up to customer questions and find solutions to address issues
  • Be responsive and timely with correspondence to keep lines of communication open and clear
  • Maintain a position of trust and responsibility by keeping all customer business confidential
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations :

  • Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
  • Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
  • Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
  • Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Referrals :

  • During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
  • Build and maintain a working knowledge of the Retail products and services offered
  • Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES : None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

  • High school diploma / GED.
  • Work involves extensive cash handling.
  • Work involves contact with the public, adhere to dress code guidelines.
  • Must have the ability to interact comfortably and confidently with the public.
  • Position requires knowledge of retail policies and procedures, to perform the essential duties.
  • Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
  • Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
  • Need to have flexibility in scheduling.

WORKING CONDITIONS :

  • Normal office environment.
  • Extensive viewing of computer screens.

CSR / Teller - Harrison Bank Mart - Full Time

LOCATION Harrison, Ohio 45030

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$32k-38k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/08/2024

WEBSITE

locations.53.com

HEADQUARTERS

VERGENNES, VT

SIZE

500 - 1,000

FOUNDED

1995

REVENUE

$50M - $200M

INDUSTRY

Banking

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If you are interested in becoming a Bank Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bank Teller for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Bank tellers are responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.

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Some tellers exchange dollars for other currencies.

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Tellers also seek out customers who might want to buy more financial products or services from the bank, such as certificates of deposits (CDs) and loans.

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Tellers are responsible for the safe and accurate handling of the money they process.

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Tellers process routine transactions, such as cashing checks, depositing money, and collecting loan payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bank Teller jobs

Because of their experience, Bank Tellers may deal with difficult customer problems, such as a customer questioning an error with an account.

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Excellent customer service can boost a bank’s customer retention and sales.

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Set tellers’ work schedules and help you saving a lot of time

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They are the face of customer service for a bank and must know the bank’s systems and policies.

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They might use customer service skills when communicating with customers when opening a new bank account.

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Step 3: View the best colleges and universities for Bank Teller.

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