Fickewirth Benefits Advisors is a dynamic large group health insurance broker with clients throughout Southern California. Our team is a dedicated group of professionals with excellence in strategy and client customer service.

This position, under supervision, supports the Account Managers and Consultants with client service functions and data reconciliation. The right candidate for this position will:

• Provide administrative support to Account Managers and Consultants
• Assist with preparing pre-renewal, request for renewal, and request for proposal documents such as letters, marketing analysis, experience reports, census data, and presentations
• Assist with preparing data and content for special projects, including health fairs, open enrollment and client communications
• Assist with coordination and management of external vendors for various projects such as mailing or email campaigns
• Prepare benefit comparison spreadsheets and templates
• Coordinate new client intake including document/data/information gathering, set-up with the carrier and set-up on agency management system
• Be available to participate in team and/or client meetings, in-person or through virtual means
• Review carrier contracts for accuracy, rates, benefits, eligibility, and coverage definitions
• Collaborate with Account Managers and Consultants via review processes
• Set and meet internal and client service deadlines
• Maintain and analyze large data demographic information for clients’ membership
• Demonstrate professionalism in responsible management of sensitive client information

Qualifications:

• Bachelor’s degree in insurance, business, economics or related field preferred
• Must be capable of handling detail-critical tasks with accuracy and timeliness
• Should possess proficiency in computer literacy
• Should have a team-oriented mindset and work well with other team members to find answers through collaboration
• Excellent attention to detail
• Strong organizational skills
• Ability to maintain a systematic process to organize documents and files
• Ability to communicate clearly in both written and oral communications
• Ability to work in high-pressure situations
• Reporting and data visualization skills
• Ability to solve problems, overcome barriers, and see problems/issues through to resolution
• Excellent customer service skills, including telephone and listening skills
• Proficient in Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint
• Excellent time management skills with ability to prioritize work for multiple projects and deadlines
• Prior large group benefits administration experience is a plus, but not required
• Experience with labor unions or public sector clientele is a plus, but not required
• California Insurance License in Health and Life Insurance is preferred, but not required

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Application Question(s):

• Do you live locally? This is a local job only and requires going to the office.

Education:

• Bachelor's (Required)

Ability to Relocate:

• Ventura, CA 93001: Relocate before starting work (Required)

Work Location: In person