Clinical Team Leader (Clinical Supervisor)
(re)MIND®
San Francisco

Agency Overview

Founded in 1889, the Felton Institute (formerly Family Service Agency of San Francisco) has a history of innovation in services for vulnerable children, families, and adults. Felton’s mission is to respond to human needs with cutting edge social services and treatment that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice. With over 46 programs in 15 languages at sites throughout the San Francisco Bay Area and surrounding counties, our comprehensive array of services reaches across all racial, ethnic, cultural, and linguistic lines. Felton offers a dynamic, challenging, and supportive work environment where staff is encouraged to increase their skills and enter new domains.

Program Description

Felton Institute’s Early Psychosis award winning program (re)MIND® (formerly PREP) was originally developed in partnership with the University of California San Francisco (UCSF). Felton’s (re)MIND® is an early psychosis coordinated specialty care model for early detection and treatment of schizophrenia spectrum disorders. (re)MIND® core evidence-based practices include Cognitive Behavioral Therapy for Psychosis (CBTp), Strength‐Based Care Management, Multi‐family Group Therapy, Peer Support, Algorithm-Based Medication Management and Individual Placement and Support (IPS) model of supported education and employment. The (re)MIND® model has two additional components, Felton BEAM and BEAM UP, for individuals diagnosed with bipolar or mood disorders with psychosis and for individuals at clinical high risk of developing psychosis, respectively. Funded through partnerships with county behavioral health departments, the Felton Early Psychosis Division operates outpatient coordinated specialty care for early psychosis programs in San Francisco, Alameda, San Mateo, Monterey, and Marin, and offers excellent training and workforce development.

Position Overview

The Clinical Team Leader is a supervisory position responsible for implementation of the coordinated specialty care model program and coordinates team activities, monitors quality assurance and supports fidelity monitoring of Felton’s early psychosis program model. Local travel between agency sites as well as direct service provision to program participants is expected. This position reports to the Clinical Program Manager.

Specific Duties and Responsibilities (Essential Functions)

• Support Clinical Program Manager in providing clinical oversight to Felton Early Psychosis Division programs on site.
• Actively coordinate clinical meetings in compliance with program model, ensure communication is efficient and all team members are kept informed of relevant issues involving all participants and their families.
• Provide direct services for program participants, including specialized assessments and serve as primary clinician to assigned caseload.
• Coordinate referrals admissions, discharges and monitor caseloads.
• In coordination with the Clinical Program Manager, review and approve clinical documentation.
• Provide individual and group supervision to staff accruing clinical experience and hours for professional licensure (according to licensure status).
• Maintain quality assurance standards, adherence to MediCal/MediCare, commercial insurance documentation requirements and data collection for measured outcomes.
• Collaborate with the leadership team to implement the model in accordance with fidelity measures and strategic development plans.
• Support team’s compliance with all research protocols and evidence-based practices fidelity measures.
• Participate in the delivery of training and/or program presentations as assigned.
• Actively engage in program’s outreach campaign and liaison with other Felton departments regarding media campaign, outreach materials, and facilitate community involvement and/or advocacy.
• Contribute to all assigned committees and meetings (leadership meetings, steering committee, operations meetings, etc.) and represent Felton’s program in stakeholder, county, and other assigned meetings.
• Attend and participate in all assigned trainings for professional, program, and agency development.
• Additional duties as needed.

Qualifications

• Master’s Degree (or higher) in Social Sciences, Psychology, Counseling Psychology or related field AND current California
  State Licensure. Two years post licensure and completed necessary course requirements to provide clinical supervision to
  BBS registered interns a plus.
• Three years of experience providing mental health services to youth or young adults with serious mental health challenges
  OR two years of direct service experience in early psychosis program.
• Personal or family experience of overcoming mental health challenges highly desirable.
• Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and ability to type 45 WPM.
• Valid California Drivers’ License with a clean driving record.

Competencies

• Good team management skills and ability to coach staff to effectively engage clients and family members.
• Ability to establish trusting, hopeful relationships with clients and their families.
• Demonstrated experience implementing evidence-based practices to fidelity.
• Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life.
• Good negotiation and problem-solving skills.
• Excellent communication (written and verbal) and interpersonal skills.
• Adaptable, open to change, and able to tolerate ambiguity.
• Strong organizational skills, attention to detail, ability to prioritize tasks, and manage time effectively.
• Demonstrated experience as a team player with a welcoming attitude.
• Knowledge of respective county behavioral health department and community resources.
• Knowledge of County, State and Federal requirements for documentation and reporting, including MediCal/MediCare
  standards, CPT codes, etc.
• Knowledge of Cognitive Behavioral Therapy (CBT) and treatment of co-occurring mental health and substance use disorder
  preferred. Experience with CBT for Psychosis (CBTp) a plus.
• Bilingual/Bicultural and fluent in Spanish or Asian languages preferred, but not required.

Physical Requirements, Use of Equipment, and Work Environment:
The position requires sitting at a desk approximately 50% of the time, with standing 20% and walking or driving 30% of the
time. Ability to perform routine bending, stooping, twisting, and reaching. Lifting may be required occasionally of no more
than 20 lbs at a time. Approximately 50% of the time the employee uses a computer, keyboard, mouse, telephone, mobile
phone, fax machine, copier, and video conferencing equipment. The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is
performed in an office environment and/or at various community locations and requires local travel.

Additional Information
Job Title: Clinical Team Leader
Division: Early Psychosis
Position: 1.0 FTE (Full Time)
Reports to: Clinical Program Manager