M-F, 08:30 start INDQC

POSITION OVERVIEW:

Responsible for providing professional level Human Resources support and guidance with an emphasis in employee relations, health & safety and education to employees and management within a specific geographical area.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

1. Provide front line support and guidance to leadership in all functional areas of human resources, if applicable ensuring action 
decisions are made with consideration to fairness and precedent 
2. Perform routine and complex investigations involving employees, supervisors and management in the areas of harassment, 
discrimination and other employee relations issues
3. Propose recommendations and disposition for investigations and ensure timely follow-up with impacted employees
4. Provide assistance in the form of advice and counsel to employees and leadership in the interpretation and application of policies 
and procedures, ensure compliance with company policies and procedures and applicable provincial and federal laws and 
regulations
5. Through participation in monthly H&S meetings and ongoing centre visits, provide support to leadership and employees in the area 
of health & safety including compliance requirements and opportunities for improvement 
6. Assist local leadership and employees with the safe and early return to work from provincial workplace insurance plans and 
STD/LTD 
7. Provide front line support to managers and employees in the area of operational and regulatory education
8. Provide advice and counsel to managers in the proper handling of employee complaints 
9. Partner with and build strong relationships with key partners including operations management and other Human Resources 
professionals, i.e., benefits, compensation, recruitment and education
10. Develop and maintain effective relationships with 3rd party vendors (recruitment agencies, insurance carriers and workplace 
insurance boards
11. May counsel employees for career path, and conduct exit interviews
12. Collect and analyze data, prepare reports and investigative summaries for review by HR and operational leadership 
13. Comply with all applicable laws/regulations, as well as company policies/procedures
14. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of education and related work experience
• Two (2) years human resources experience, required
• Bi-Lingual (English/French) preferred; Province of Quebec required
• Human Resources designation, preferred
• Knowledge and practical application experience of federal labour and employment law, employment Equity, Canadian Human Rights Code, Canada Labour Code Part II, preferred
• Knowledge of applicable provincial workplace insurance compliance requirements
• Intermediate level of experience with ATS, HRIS and Timekeeping systems (i.e., Kronos, Workday) 
• Ability to work under minimal supervision and function effectively in situations that may be potentially adversarial
• Possess sensitivity and tact in dealing with employees and leadership
• General familiarity with compensation and benefits preferred
• Excellent organizational skills with an ability to prioritize effectively and work on multiple tasks effectively
• Computer proficiency with the ability to use Microsoft Office Suite applications
• Excellent written and verbal communication skills
• High degree of professionalism, confidentiality and discretion
• Engaging and influential communication style with a focus on relationship building
• Highly developed critical thinking, analytical and problem-solving skills

WORKING CONDITIONS:
• Overnight travel required 
• Hours may vary due to operational need