(Hybrid Schedule)

The Federation for American Immigration Reform (FAIR) in Washington, D.C., seeks a Director of Information Technology.

Responsibilities:

• Deploy, configure, implement, manage and maintain networking infrastructure (Windows 2012/2016/2019) including routers, switches, firewalls, IP phone system, wireless network and wireless access points
• Responsible for managing network performance and security ensuring security procedures are implemented and enforced
• Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance
• Manage software and hardware (servers, desktops, laptops, printers, and mobile devices) including installation, configuration, and maintenance
• Monitor and manage ticketing system by responding to user requests
• Troubleshoot software issues
• Collaborate with management to implement new technologies and systems
• Stay up-to-date with industry trends and best practices
• Monitor network performance networks and proactively identify and resolve potential issues; provide cloud and usages reports and security scans to management
• Ensure network stability and uptime to support business operations
• Document configurations and procedures for future reference
• Update and manage documentation on the network topology, infrastructure services, cabling diagrams, IP address allocations, IP routing/switching, etc
• Participate in special projects as requested
• Create and maintain knowledge base articles and SOPs that will be used by direct report, IT Administrator
• Contribute to testing, implementation, and support of new network technologies
• Provide support for desktop operating systems (Win 10, Mac) and software applications
• Budget for network equipment
• Manage daily backups (file system, email system, accounting system)
• Manage MFA and security infrastructure
• Routinely audit security policies and protocols for routers, switches, and firewalls
• Regular patching and firmware updates on all network equipment according to manufacturer recommendations
• Manage active directory – adding users, unlocking accounts
• Manage Exchange 2016 email environment
• Manage SharePoint 2013

Skills and Qualifications:

• Minimum 6-7 years of professional experience with a history of progressive achievement and advancement in a similar role
• Bachelor’s degree in Computer Science, Information Technology or related field preferred
• Proven experience as an IT Director, Administrator, or similar role
• Strong knowledge of networking principles and protocols (TCP/IP, DNS, DHCP, VLAN’s, VPN’s, etc)
• Proficiency in hardware management including installation, configuration, and troubleshooting
• Experience with ticketing systems preferred
• Excellent problem-solving and communication skills
• Ability to work independently and prioritize tasks in a fast-paced environment
• Non-profit experience a plus
• Ability to identify, analyze, and resolve issues
• Knowledge of routers and switches
• Experience with both LAN and WAN troubleshooting
• Experience with software-defined networking (SDN)
• Knowledge of Microsoft Exchange Server and MS on-premise applications

This position is at FAIR’s Washington, DC headquarters. The position is exempt , full-time . Hybrid Schedule: In-office Tuesday, Wednesday, and Thursday; Telework Monday and Friday.

(Candidates are encouraged to review FAIR’s webpage ( www.fairus.org) to learn more about the organization).

For your application to be considered, please submit a cover letter indicating familiarity with FAIR’s mission, a resume, and one writing sample to bluej@fairus.org. 

FAIR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.