Summary:

Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.

The purpose of the Medical Assistant is to provide a team-based approach to patient care and an exceptional patient experience. The Medical Assistant will emphasize highly personalized care and help patients surpass barriers to healthcare by improving the patient/provider relationship.

Duties and Responsibilities include but are not limited to:

1. Welcomes patients by greeting them, in person or on the telephone; answering or referring inquires
2. Prepares patients for the health care visit by accompanying them to exam room; providing exam gowns; arranging examining room instruments, supplies, and equipment
3. Assist providers in the treatment of patients by obtaining histories and vitals, preparing injections, setting up sterile fields, suture removal, dressing changes
4. Cast applications and DME applications as necessary
5. Verifying patient’s medical record is complete and accurate for medical coding purposes
6. Triage patient calls and physician messages
7. Maintain exams rooms with adequate medical supplies and sterilization as required
8. Preparing patient charts before patient arrival
9. Scheduling follow up appointments, initial therapy visits, and MRI appointments
10. Compliance with HIPAA and OSHA regulations
11. Other duties may be assigned as necessary.

Performance Requirements:

Knowledge:

1. Basic knowledge of medical terminology
2. Excellent computer skills
3. EMR Systems
4. Practice Management System
5. Microsoft Suite (including Outlook, Word, Excel, Calendar)
6. Phone software
7. Ability to collaborate with supervisory teams and administrators on projects or assigned tasks

Skills:

1. Play nice in the sandbox – Help out where needed, be flexible
2. Familiarity and follow through with all HIPAA compliance
3. Attention to detail
4. Self-motivated, showing initiative to tackle important issues, problems, and tasks.

Abilities:

1. Demonstrate excellent teamwork, organizational, and communication skills
2. Effectively communicate tasks or projects to team members
3. Friendly and service-oriented
4. Critical thinking skills and deliberate in decision making
5. Able to work at a fast pace, while demonstrating patience with patients
6. Assertive
7. Adheres to processes, while looking for opportunities for innovation and improvement
8. Follow through with ORI’s mission and vision

Work Environment:

This position works in an indoor clinic setting with direct exposure to patients. This position may require personal protective equipment. The environment is clean, and temperature controlled.

Physical Demands:

• Requires mobility, frequent walking, standing, and sitting, some bending, stooping, and stretching and periodic lifting of up to 50 lbs.
• While performing the duties of this job, the employee is regularly required to converse and hear.
• Requires normal (corrected) vision.
• Requires coordination and manual dexterity sufficient to operate office equipment

Position Type and Expected Hours of Work:

This is a full-time, Monday through Friday position. Shifts will be assigned in advance but may vary depend on a Company Schedule. The hours will typically range from 7:00 am to 5:30 pm and may be subject to change based upon access requirements at locations.

Travel: No overnight travel is expected for this position. There may be occasional local day travel to Company Divisions.

Required Education and Experience

1. High School Graduate or equivalent
2. Formal training as a medical assistant or certification as a medical assistant (preferred).
3. Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
4. Experience with Electronic Medical Records

Ortho RI is an equal opportunity employer committed to diversity, equity, and inclusion in all aspects of the recruiting and employment process.