Position: Coaching Program Manager

Immediate Report: Director of Therapeutic & Reentry Services

Job Supervision Duty: Therapeutic Coaches

About Us: Fathers’ UpLift is the country's first mental health and substance abuse treatment facility for fathers and families, helping fathers become and remain emotionally stable for their children. Fathers' UpLift uses peer coaching, father-child therapy, training, youth programs, and support for incarcerated and recently released fathers to honor and rehabilitate the relationship between thousands of fathers and families in the Boston area. In their outpatient clinic, over 800 fathers and families receive mental health services from clinicians trained in trauma who reflect the population being served. Outside of the clinic, Fathers' UpLift partners with community centers, substance abuse programs, and other agencies to build a holistic approach to helping fathers rebuild their lives and their relationship with their families.

Program description

Therapeutic Coaching Department: The majority of our Therapeutic Coaches are experienced mentors, fathers, and father figures. Each coach has overcome a significant barrier (homelessness, depression, anxiety, unemployment, fear, feelings of inadequacy, etc.) in their life that nearly prevented them from remaining engaged in the lives of their children. As a coach, they utilize their personal experiences to help fathers manage the stressors related to fatherhood and achieve their desired goals. Our therapeutic coaching services focus on navigating issues with the Department of Children and Families (DCF), custodial issues, and re-entry into society.

Essential Responsibilities of The Participant

Program Coordination & Development:

- Strategically map-out, plan, and manage projects for the coaching program.
- Train staff in procedures and supervise their daily work.
- Set goals for staff and monitor their progress/ conduct frequent performance reviews.
- Build and maintain strong partnerships with agencies and service providers that will benefit the fathers and families served. Collaborations include but are not limited to local jails/prisons and sober homes.
- Develop a shared agency network of supporters with expertise in the areas fathers have identified as a need. Ensure that the network is readily accessible to the Coaching Department and other Departments within the agency
- Evaluate Coaches progress, ensuring that they maintain an appropriate and active caseload while engaging in professional development opportunities that will enhance their productivity.
- Ensure that the coaching caseload remains at the required level
- Evaluate fathers' satisfaction and the quality of care provided by the Coaching
Department
- Complete the required assessments and re-evaluations in a timely and efficient manner.

- Engage in research to identify resources, benefits, and opportunities to assist fathers with achieving their desired goals.
- Manage Youth Department
- Manage Ambassador Program
- Providing professional development
- Perform other duties as assigned.

Supervision:

- Provide direct supervision weekly to each coach on staff.
- Group coaching meeting
- Supervise and conduct assessments of identified issues presented by fathers and their families.
- Review, edit, and approve all written letters by Coaches verifying a father's participation in services.
- Evaluate Coach’s progress consistent
- Maintain oversight of all cases, periodically stepping in as needed to provide guidance and real-time feedback.
- Ensuring that staff are completing the required assessments and re-evaluations in a timely and efficient manner.

Required Experience, Qualifications, and Skills

● Bachelor’s Degree preferred
● 2- 5 years of experience in senior people-centered leadership/talent and operations roles where the focus has been on excellence in operations and work environment
● Strong alignment with Fathers’ UpLift’ mission and values.
● Excellent written and verbal skills.
● Ability to anticipate and plan and build with a team
● Ability to multi-task and organize information.
● Ability to be very detail-oriented and at the same time be able to be focused on the broad goal(s) of the program.
● Ability to meet deadlines.
● Ability to ensure confidentiality.
● Working knowledge of computerized software programs to include Microsoft Office, Word and Excel. (PowerPoint.)
● Ability to be an effective liaison and excellent professional representative.
● Excellent customer service skills.
● The ability to take notes quickly at Training Committee meetings

Job Type: Part-time

Pay: $48,132.56 - $57,966.09 per year

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift

Work Location: In person