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Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring customer satisfaction.
Duties:
- Greet customers in a friendly and professional manner
- Assist customers with product inquiries and provide accurate information
- Process purchase orders from start to finish
- Maintain knowledge of current promotions and product features
- Provide sales support for technology-related products
- Demonstrate excellent time management skills to prioritize tasks effectively
- Resolve customer complaints or concerns in a timely and satisfactory manner
Qualifications:
- Previous experience in customer service is preferred
- Strong communication skills in English, both verbal and written
- Knowledge of electronics sales or technology-related products is an asset
- Ability to operate and work in Microsoft Programs (Outlook, Excel, TEAMS)
- Excellent interpersonal skills with the ability to build rapport with customers
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
- Ability to work in a fast-paced environment and adapt to changing priorities
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and have a strong interest in technology sales, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$43k-54k (estimate)
05/13/2024
09/08/2024
unitronics.es
Boston, NY
<25
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.