Description

SUMMARY : Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following :

• Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products.
• Participate in bank's referral program, and utilizes any applicable technology and / or programs to effectively show results
• Operate and balance a terminal and cash drawer daily.
• Accept and process the following transactions : savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders / official checks, and any type of cash withdrawal.
• Accept checks for cashing in accordance to FNB check handling procedures
• Participate and successfully complete all required training courses.
• Willingness to be flexible with a strong desire to create a work environment conducive to teamwork.
• Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions.
• Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
• Flexibility with work schedules to accommodate branch staffing requirements in order to service needs, in addition to working in multiple branches within a district
• Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
• Accept responsibilities and projects as assigned by a supervisor to add value for Farmers National Bank
• Must be able to work in a team environment, in a positive manner, with coworkers and the public
• Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
• Other duties as assigned

EDUCATION and / or EXPERIENCE :

• High School diploma or General Education degree (GED)
• Proven cash handling experience
• Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and / or sales experience on any level.

Farmers National Banc Corp. is an Equal Opportunity Employer : disability / veteran

Qualifications

Education

High School (required)

Skills

• Customer Service (preferred)
• Cash Handling (preferred)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-04-27