Bilingual Insurance Customer Service Representative

Job Location:

Fremont, CA, 94539, USA

Job Category:

Customer Service Representative

Job Type:

Full-Time

Remote Type:

No

Come grow with us! We want you!



***Great Benefits***Willing to train***

Are you looking for a career with an established award-winning insurance agency? Virginia

Tam Insurance Agency is looking for a Full-time Bilingual Insurance Customer Service

Representative for our Fremont location. Our insurance agency is proud to offer the best products

and services plus our client experience is top-notch. Join our team today and begin to enjoy a

friendly team atmosphere, with upbeat energy. We know with your positive attitude and eagerness to

help others, you will fit right in. Don’t hesitate! APPLY NOW.

This position is for someone who speaks fluent Mandarin and Chinese.

Must currently possess a California Property and Casualty license and Life and Health license.

In-office position

Salary: $23.00 - $30.00 per hour

Benefits

● Base Salary Plus Commission, Based on experience

● Warm Leads Provided

● Paid Time Off (PTO)

● 9 am to 6 pm (Days)

● No Evenings

● Holidays Off

● Paid Holidays

● 401k Plan

● Mentorship

● Professional Work Environment

● Equipment Provided

● Office Snacks and Coffee

● Dental Insurance

● Vision Insurance

● Medical insurance

Responsibilities

● Provide exceptional customer service and be outstanding at relationship building.

● Ask leading questions to find out the client's needs while developing rapport.

● Presents and explains insurance policy options based on client needs and personal

goals.

● Maintains and enhances the company's relationships with existing clients by executing

proactive and ongoing contact initiatives.

● Expands/rounds our existing accounts by identifying potential gaps in coverage,

recommending, and implementing proper coverage.

● Independently manages accounts daily. Answering questions, taking payments,

updating client information, and issuing insurance documentation.

Requirements

● Must currently possess a California Property and Casualty license and Life and Health

license.

● Bilingual: Fluent in Mandarin and Chinese

● 1 years of demonstrated success in overall customer service/sales. Insurance

experience is a BONUS

● Knowledge of multi-line phone systems and fundamental computer software

● Strong communication skills, both oral and written.

● Professional office and phone etiquette

● Ambitious self-starter who can work in a collaborative environment.

Job Type: Full-time

Pay: $23.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• Insurance Producer License (Preferred)
• Life Insurance License (Preferred)

Work Location: In person