Job Summary 

The Marketing Assistant is an entry-level position in the Marketing Department. The Marketing Assistant provides general support to the department and gets hands-on experience in all aspects of the marketing process including: branch merchandise, PR, social media, events, and CRM.

Essential Duties 

• Provides general support to F&M Bank’s Marketing Department. 
• Assists with periodic merchandising of Branch Offices throughout Long Beach, South Bay, and Orange County to ensure timeliness and consistency of marketing materials.
• Assists with administrative tasks such as performing data entry, making copies, preparing and distributing mail, and maintaining Compliance tracking documentation.
• Supports public relations and social media, e.g. content creation, scheduling, research, etc.
• Provides support for Bank-sponsored events such as preparation, set-up, assembly, break-down, deliveries, etc.
• Supports ongoing CRM efforts e.g. daily Synapsys entries, daily client/prospect research, monthly reporting, periodic report auditing/validation, and keeping user guides up-to-date.
• Provides quality internal customer service consistent with the standards of the Marketing department and F&M Bank values, policies and procedures.
• Performs all duties in compliance with laws, regulations, Farmers & Merchants Bank policies and procedures. 
• Maintains confidentiality of Farmers & Merchants Bank information.

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Required Knowledge 

Basic Knowledge, Skills and Abilities 

• Proficient using technology including Microsoft Office and internet applications, etc. 
• Effective communication skills (listens, speaks, and writes well); able to interact effectively and respectfully with people of various responsibility and authority (employees, key contacts, executives, etc.), including supervisors and co-workers. 
• Extreme attention to detail.
• Dedicated to following and maintaining deadlines.
• Ability to manage multiple projects simultaneously and prioritize projects accordingly.
• Critical-thinking, judgment and problem-solving skills.

Equipment Operated 

• Desktop Computers 
• Standard Office Equipment (copiers, fax machines) 

Physical Requirements & Work Environment 

• Requires repetitive movement.
• Requires sitting for prolonged periods of time.
• Requires lifting up to 25 lbs.
• Requires using hands to handle, control or feel objects.
• Requires valid driver’s license with good driving history.
• Office setting w/controlled temperature.

Education and Experience 

• High School Diploma or equivalent required.
• One (1) year administrative experience in marketing, advertising or communications preferred. 

Additional Requirements:

• Some evening and/or weekend hours are required to support F&M sponsored events.

As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement each and every year.

This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.

Farmers & Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.