Our prospective clients are in a difficult place in their lives, and we want them to know that we can absolutely help. We hold hands with our clients during the most challenging and stressful times of their lives. We do not operate like a traditional law firm and are always looking to think outside the box and try new ideas to drive engagement.

As a Front Desk Receptionist / Mail Clerk at Farmer & Wright you’ll play a vital role in ensuring our customers have an exceptional experience when contacting us.

• Sort and distribute mail by department, location, or category.
• Send outgoing advertising direct mail daily.
• Collect and prepare law firm correspondence to be mailed.
• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Maintain office calendar daily to be aware of scheduling conflicts.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic client information in-person.
• Log messages to the appropriate attorney or paralegal for in-office visitors.
• Receive, sort, and distribute daily mail/deliveries.
• Log all firm payments for bookkeeping.
• Order office supplies and snacks.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

• Proven work experience as a Receptionist, Front Office Representative, Mail Clerk, or similar role.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Hands-on experience with office equipment (e.g., fax machines, printers, postage machines, etc.).
• Professional attitude and appearance.
• Excellent organizational skills, with sharp attention to detail.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• A high school degree is required; additional education is preferred.