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Job Summary: We are seeking a friendly and professional Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. Your main responsibility will be to greet and seat guests, manage reservations, and assist with guest inquiries. Duties: - Greet guests with a warm and friendly welcome - Seat guests in a timely manner, taking into account their preferences and any special requests - Manage reservations and ensure accurate seating arrangements - Maintain cleanliness and organization of the host/host station and waiting area - Answer phone calls and assist with guest inquiries - Provide accurate wait times to guests and manage the seating rotation - Collaborate with servers, kitchen staff, and management to ensure smooth operations - Assist with any other duties as assigned by management Experience: - Previous experience in a restaurant or hospitality setting is preferred - Strong customer service skills with the ability to communicate effectively - Familiarity with Aloha POS or other restaurant point-of-sale systems is a plus - Excellent guest relations skills, ensuring all guests feel welcomed and valued - Ability to handle difficult situations with professionalism and calmness - Knowledge of phone etiquette and ability to handle high call volumes - Understanding of guest services principles and practices Join our team today as a Host/Host and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Part Time
$24k-30k (estimate)
05/16/2024
05/20/2024
The job skills required for Host/Hostess include Customer Service, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Host/Hostess. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host/Hostess. Select any job title you are interested in and start to search job requirements.