Company Overview

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

The Organizational Change Management Director (OCM) will implement the change management strategy, communication, and training development under a continuous improvement approach for large scale program across various disciplines such as Finance, Human Resources and Operations. This position will lead the organizational change management activities, including identifying change impacts and outlining impacted stakeholders. This role will assess training needs, define training curriculums, and ensure materials are refreshed / created for use in end user training. This is a critical role within Fanatics Holding Incorporated (FHI) to help ensure changes are understood and adopted by the Fanatics end users. This individual must possess strong collaboration skills so as to partner with various business constituents to develop necessary change management materials. 

Requirements 

Expertise in Organizational Change Management methodologies, principles, practices, and processes 

Implement Fanatics organizational change management strategy to lead the team through people, process, and technology changes 

Develop the change management plan, conduct stakeholder change impact assessments, and training needs analysis 

Participate in process design discussions to identify change impacts (from current state “as is” to future state “to be”) and the people / teams impacted

Identify, analyze, and manage anticipated change resistance 

Develop communication strategy and plans and develop and support delivery of communication (intranet, surveys, etc.) to ensure stakeholders are kept informed forthcoming changes 

Define the super user and end user training plan, and develop the training materials for technology and process changes 

Coach/Mentor super users to become change champion 

Define and implement the process to measure training success effectiveness and suggest remediation activities 

Define the strategy to assess organizational readiness before technology system go-lives and lead organizational readiness assessments 

Work with the various project management and project teams to support training and communication efforts and integrate change management activities into the project plan 

Ensure Oracle training materials are kept current and maintained through the quarterly software update cycles. Non-Oracle training materials also where appropriate. 

Work on-site in our NYC office 3-4 days a week.

Qualifications: 

Minimum of 7 of years of experience with leading OCM for large scale transformation programs enabled by technology 

Demonstrated expertise in all aspects of Organizational Change Management 

Experience with industry methods for project management, process improvement, and organizational change management 

Strong foundation in training efforts and experience in leading training for similar initiatives 

Ability to be a self-starter, team player, and effective leader in a fast-paced environment 

Able to handle complex assignments with minimum supervision 

Excellent written and verbal communication skills 

Change Management Certifications like PROSCI is preferred 

Proven problem-solving capabilities 

Comfortable managing others and interacting with senior stakeholders 

Strong analytic and decision-making abilities 

Experience working with offshore teams

\n

The salary range for this position is $150,000-$226,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA