Family Insurance Center, LLC is a growing independent agency with a hometown connection with seven locations throughout Northeast Wisconsin working for our communities. Due to our continued growth we are searching for an applicant to represent our agency as a Insurance Customer Service Representative with our Front Line Service Team. You will handle inbound and outbound calls. You will be helping customers with insurance police changes and answer their questions as necessary.

Responsibilities

• Using Agency Customer Management System
• Answering phone calls and directing as needed
• Provide superior Customer Service to all clients
• Making customer's insurance changes as requested
• Making proper notes and follow-up as required in our management system
• Communicate effectively via Phone, Email, and Microsoft Teams
• Work with several insurance carriers to find the best solutions for our customers

Knowledge and Skill sets

• Time Management and prioritization skills
• Ability to Multi-Task
• Basic Knowledge of Microsoft Office and other computer programs
• Superior Communication skills and ability to work in a team setting
• Creative Problem Solving
• Comfortable in a fast growing and forward-thinking culture
• Ability to work in a fast paced environment and meet deadlines

Anyone seeking to build or expand their career in the fast-paced, fast-growing insurance industry is encouraged to apply. Training and licensing is provided for new employees with no prior insurance experience. Family Insurance Center provides a competitive wage, including paid training, a comprehensive benefits package including health insurance, paid holidays, vacation, a 401(k) contribution, and opportunities to advance your career and be a part of a great team.

Hiring in the following locations:

Fox Valley, Chilton, Greenville, Antigo, Seymour

Benefit Conditions:

• Waiting period may apply

Paid Training:

• Yes

Typical end time:

• 5PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Seymour, WI 54165: Relocate before starting work (Required)

Work Location: In person