JOB TITLE: Pharmacy Clerk

DEPARTMENT: Pharmacy

REPORTS TO: Director of Pharmacy

FLSA STATUS: Non-exempt

LOCATION: Paterson and Alcott

POSITION SUMMARY:

If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community’s only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect.

At Family Health Center, we are centered to provide the community access to quality, compressive, and patient-centered healthcare. Our patients are the center of everything we do. Family Health Center provides quality care with dignity, respect and a welcoming spirit.

We are seeking a talented and passionate “Pharmacy Clerk” to provide excellent quality care in a fast-paced, growing healthcare community. This role demands a variety of clerical duties within the pharmacy, provides pharmacist resources to develop innovative and patient oriented services, maintaining stock control of medications and supplies, receiving and verifies shipments, pricing items, stocks shelves, and help keep the our environment clean.

DUTIES AND RESPONSIBILITIES:

• Verifies with Pharmacist all prescriptions before being dispensed to the patient.
• Gives prescriptions to patient insuring they understand each medication and directs specific medication questions to the pharmacist.
• Collects any money for prescriptions and over-the-counter items.
• Prepares reports and types correspondence according to established practices.
• Files a variety of materials and maintains neat and orderly files.
• Maintains neat and orderly work area.
• Maintain Inventory of medications.
• Fills and Maintains stock in the automated dispensing machine.
• Attends in-service education and departmental meetings as required.

COMPETENCIES:

Collaborative

• Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner
• Adapts to change, takes responsibility for own actions to advance team goals
• Speaks and writes clearly and persuasively in formal and informal presentations
• Actively participates in meetings and uses listening skills to keep an open mind
• Solicits input from appropriate stakeholders, explains reasoning for decisions and uses strong interpersonal skills to communicate and influence others
• Gives recognition to others for results

Solid Character

• Balances team and individual responsibilities while assessing own strengths and weaknesses
• Exhibits objectivity and openness to others’ views
• Welcomes feedback, builds positive team spirit, supports all team members
• Develops alternative solutions, supports and share expertise with other team members while building positive morale
• Demonstrates knowledge of company policies and treats people with respect
• Works ethically and with integrity, upholds organizational values
• Keeps commitments, shows respect and sensitivity for cultural differences
• Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute

Organizational Support

• Completes administrative task correctly and on time, and develops strategies to achieve organizational goals and values
• Supports affirmative action and respect diversity, understands organization’s strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
• Prioritizes and plans work activities while understanding business implications of decisions
• Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity
• Displays knowledge of market and competition that aligns with strategic goals
• Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas

Leadership

• Displays passion and optimism while exhibiting confidence in self and others
• Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others
• Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement
• Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance
• Makes self-available to staff, provides regular performance feedback
• Develops individual team member skills and encourages growth

Safety and Security

• Promotes safety precautions and security measures to ensure the safety of both staff and patients
• Adheres to data security guidelines, including appropriate use of EMR systems and IT resources

TYPICAL WORKING CONDITIONS:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually quiet to moderate.

TYPICAL PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to use hands for use of Personal computer as well as other office equipment.
• The employee is frequently required to stand; walk; and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms and stoop, and kneel. The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision and ability to adjust focus

QUALIFICATIONS:

• Prefer candidate who is bilingual speaking both English and Spanish.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Must have ability to speak effectively and with warmth and compassion using the telephone.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
• An individual must possess the aptitude to learn new software that pertains to the functions of the position.

EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:

• Must have a high school diploma or GED and one plus year(s) of experience in a medical setting with some aspect of patient care; or an equivalent combination of education and experience.
• Must have motivation to prepare for the National Pharmacy Technician Exam.

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.