High school diploma or equivalent. Additional coursework or certification in medical billing or insurance verification is a plus.
Prior experience in medical insurance verification or related roles is preferred.
Familiarity with insurance policies, procedures, and medical billing practices. Understanding of different insurance plans, including private, Medicaid, and Medicare.
Strong verbal and written communication skills, with the ability to effectively communicate complex insurance information to patients and colleagues.
Excellent attention to detail and accuracy in recording and verifying insurance data.
Ability to identify and address insurance-related issues promptly and effectively.
Proficiency in using electronic health records (EHR) and insurance verification software.
A customer-oriented mindset with a focus on providing excellent service to patients and healthcare providers.
Ability to collaborate with a multidisciplinary team and work well in a fast-paced healthcare environment.
Willingness to adapt to changes in insurance policies, procedures, and technology.