Program Supervisor (JARC)

Families and Youth Innovation Plus is hiring a full-time Program Supervisor (JARC)

The Program Supervisor (JARC) is responsible for the supervision of the program case managers and interns. The Supervisor maintains oversight of the program operations to ensure participant program admissions, caseload assignments and the day-to-day delivery of Community Care Coordination and Case Management Services. This includes providing leadership, supervision, and assistance in the oversight of assigned projects, maintaining a caseload, initiatives, and supplemental contracts/services, as well as, daily program operations.

Competencies:

• Planning and Organizing
• Fostering Communication
• Managing Project Execution
• Digital Literacy
• Project Risk Management
• Attention to Detail
• Inspiring Other
• Quality Management and Assurance

Key Responsibilities:

• Coordinate and support program delivery and processes
• Supervise and ensure the timeliness and efficient processes of referrals and intakes across all contracts and services assigned to you
• Oversee direct client services to individuals, children, and or families according to Families & Youth, Inc., (FYI), Children, Youth, and Families Department (CYFD) of New Mexico, City of Las Cruces, Dona Ana County, and State of New Mexico policies and procedures, and other applicable standards
• Oversee individual and family client services and interventions in accordance with City of Las Cruces, Dona Ana County, and CYFD Contract Standards and scope of work
• Support implementation of evidence-based models
• Provide both individual and group supervision of assigned staff as determined by the Programs Manager
• Ensure that FYI performance standards are met and develop methods to enhance the quality of services
• If necessary, effectively manage a part-time caseload and provide client services. Maintain client records and documentation timely, accurate and maintained according to agency and contract standards.
• Ensure that database information, progress notes, weekly notes and /or other agency forms are properly documented and completed
• Participate in and develop networking meetings, public presentations and media announcements, interagency trainings and staffing with agencies to include schools, City of Las Cruces, Dona Ana County, CYFD Juvenile Justice Division and Protective Services Division
• Required to participate and interact in youth activities (for example: camping, sport activities, overnight youth conferences, etc.), which may involve occasional overnight activities and trips

Qualifications and Experience

• Bachelor's degree in Social Work, Family and Consumer Sciences, Criminal Justice, Psychology, Sociology, or Criminology from an accredited College or University.
• Must have four-years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care experience, and relevant work experience with juvenile justice systems.