Work Status Details : Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime : Non-Exempt
Shift Details : M-F 8a-4p
Department : Sleep Center | Reports To: Director-Pulmonary Services

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Schedules and registers all patients in order for the department to run efficiently. Performs a wide variety of clerical functions that require the application of independent judgment. Works closely with the sleep lab technologists, sharing the responsibility of the day-to-day operations of the department. Keeps well informed of all policies and procedures and of any change in job functions. Work will include the operation of standard office equipment, computers, and responsible contact with the public.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Performs duties and responsibilities according to supervisor's direction, following department policies and procedures.

• • Greets and calls back patients
  • Answers phone calls and takes messages accurately
  • Schedules patient appointments and maintains daily scheduling
  • Demonstrates appropriate usage and repair procedures for office equipment
  • Opens/closes office daily
  • Performs patient registrations
  • Assists staff with setup and education to patients for Home Sleep Apnea Testing
  • Assists staff with cleaning and maintenance of sleep testing equipment
  • Assist staff with programs and reporting required for Sleep Lab accreditation
  • Performs data entry for patient charges
  • Fax documents for signatures and maintains patient charts
  • Scan patient charts
  • Tracks physician referrals and reports results
  • Manages equipment safely (shredder, fax machine, copier, printer)

2. Carries out duties and responsibilities of position without specific supervision. Ability to make decisions within prescribed limits.

3. Accurately performs duties as assigned or requested in a cooperative, professional manner.

4. Demonstrates the knowledge and skills necessary to use a word processor/computer proficiently to produce accurate business documents within requested time frames.

5. Demonstrates behaviors that promote positive customer relations with physicians, staff, patients and visitors.

6. Responsible for maintaining a departmental climate of helpfulness, openness, fairness, acceptance of criticism and discussion of ideas within the department.

7. Greets all individuals coming into the department, assisting them as required.

8. Resolves conflicts both within and outside the department in an expeditious manner.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

GED or High School Diploma preferred.

SKILLS:

Language Skills - Ability to read, write, speak, and understand the English language required.

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.