129 Front Desk Supervisor Jobs in Nashville, TN
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Fairlane Hotel is Hiring a Front Desk Supervisor Near Nashville, TN
We are searching for an enthusiastic, service-focused hotel front desk supervisor to help lead our Front Desk team. You’ll demonstrate outstanding service to your fellow associates. The front desk welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our associates and guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:$19/hour to start
Responsibilities:- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Connect with the housekeeping department to ensure guest accommodations are ready
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Field customer complaints when necessary
- Comfortable taking telephone calls and mitigating stressful situations
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- High school graduate, GED recipient, or equivalent
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Working knowledge of Microsoft Office and reservation management systems
Where timeless style meets modern sensibility, and service reigns supreme, the Fairlane Hotels creates a beautiful and vibrant setting for your stay with just the right balance of luxury and rebellious spirit.
Managed by Oliver Hospitality.
- Paid monthly parking subscription
- Employee discounts at all properties
Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
Accommodations
$29k-40k (estimate)
08/23/2023
04/27/2024
fairlanehotel.com
NASHVILLE, TN
25 - 50
2018
Private
PHILIP WELKER
<$5M
Accommodations
Related Companies
The job skills required for Front Desk Supervisor include Customer Service, Housekeeping, Credit Card, Microsoft Office, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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