**Job Overview:** We are seeking a dedicated Front Desk Agent to join our team at a resort hotel. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are bilingual, detail-oriented, and enjoy working in a fast-paced environment, we would love to hear from you. **Responsibilities:** - Greet guests in a friendly and professional manner - Check guests in and out of the hotel - Answer phone calls and assist with inquiries - Handle guest requests and resolve any issues promptly - Process payments and maintain accurate records - Assist with night audit duties as needed **Qualifications:** - Previous experience in hospitality or hotel management preferred - Strong customer service and guest relations skills - Proficiency with phone systems and computer software - Ability to work in a team environment and multitask effectively - Bilingual skills are a plus - Knowledge of night audit procedures is advantageous Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills and interact with guests from diverse backgrounds. If you are looking for a rewarding career in the hospitality industry, apply now!

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overnight shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Henrietta, NY 14467 (Required)

Ability to Relocate:

• Henrietta, NY 14467: Relocate before starting work (Required)

Work Location: In person