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Guest Service Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
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Our hotel in Roseville, MN provides a modern, sophisticated environment that guests are sure to love. Our Marriott hotel rooms feature a refrigerator in every room and free WiFi provided property wide. A delicious free hot breakfast is served daily. Our Minneapolis/St. Paul area hotel is located near the new U.S. Bank Stadium. Families love our location just a few minutes from the Minnesota State Fairgrounds, Como Park & Zoo, University of Minnesota, and downtown Minneapolis & St. Paul. If guests are staying for business, our hotel is located near Veritas Roseville, Oracle Roseville, and the Xcel Energy Center. Featuring a 24-hour business center and on-site fitness center, guests can easily maintain their routine and stay connected while they're on the road. The Marriott hotel also offers an indoor pool and laundry facilities. At the Fairfield Inn & Suites Minneapolis St. Paul/Roseville our guests are our #1 priority!
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Full Time
$30k-39k (estimate)
03/12/2024
04/24/2024
The following is the career advancement route for Guest Services Agent Full Time positions, which can be used as a reference in future career path planning. As a Guest Services Agent Full Time, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent Full Time. You can explore the career advancement for a Guest Services Agent Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Agent job description and responsibilities
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
01/02/2022: Austin, TX
They communicate with guests looking to make or cancel hotel reservations.
12/21/2021: Lorain, OH
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
03/09/2022: Longview, TX
Typically they are most often promoted to a Medical Assistant Externship position.
01/27/2022: Waco, TX
Guest service representatives are hospitality specialists who typically work at hotels.
03/08/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Agent jobs
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
02/03/2022: Houston, TX
Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.
02/17/2022: Chico, CA
Communicate with housekeeping, maintenance staff or management when guests report problems.
03/03/2022: Los Angeles, CA
Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.
01/02/2022: Youngstown, OH
To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.
01/04/2022: Baltimore, MD
Step 3: View the best colleges and universities for Guest Services Agent.