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1 Front Desk Clerk Job in Capitola, CA

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Fairfield Inn & Suites
Capitola, CA | Full Time
$32k-42k (estimate)
3 Months Ago
Front Desk Clerk
$32k-42k (estimate)
Full Time | Accommodations 3 Months Ago
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Fairfield Inn & Suites is Hiring a Front Desk Clerk Near Capitola, CA

Overall Responsibilities

  • Greets all guests in a pleasant and professional manner
  • Completes the guest registration and check-out procedures
  • Answers telephone, transfers calls, and takes messages when applicable
  • Makes hotel reservations for guests, including changes and cancellations
  • Follows proper credit card procedures
  • Maintains accurate bank during shift and uses correct vouchers for specified transactions
  • Responds to all guest needs and requests in a timely fashion
  • Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
  • Understands hotel service and programs
  • Knowledgeable of geographical area and points of interest
  • Files appropriate paperwork as directed
  • Understands hotel emergency procedures and evacuation protocols
  • Collects payment for all guests at check-in and check-out. Makes changes as necessary
  • Keeps Front Office and Lobby area near, clean, vacuumed, and dusted daily
  • Responsible for maintaining, restocking, packing/unloading, clean-up, etc.

Job Type: Full-time

Pay: From $17.75 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$32k-42k (estimate)

POST DATE

02/11/2023

EXPIRATION DATE

07/13/2024

WEBSITE

fairfield.marriott.com

HEADQUARTERS

TURLOCK, CA

SIZE

1,000 - 3,000

FOUNDED

1982

CEO

JOSEPH FAN

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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