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6 Front Desk Agent Jobs in Missouri, TX

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Fairfield Inn & Suites
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Front Desk Agent
$28k-37k (estimate)
Full Time | Accommodations 1 Month Ago
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Fairfield Inn & Suites is Hiring a Front Desk Agent Near Missouri, TX

Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.Process guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by the front desk cashier and agents. Monitors the current status of discounts and other promotional programs. Is able to function as a front desk agent especially in terms of check-in and check-out procedures. Run End of day process / Night audit process on the Property management software.

DUTIES AND RESPONSIBILITIES:

  • Posts room charges and taxes to guest accounts.
  • Processes guest charges voucher and credit card vouchers.
  • Posts guest charge purchase transactions not posted by the front office cashier.
  • Transfer charges and deposits to master accounts.
  • Verifies all account postings and balances.
  • Monitors the current status of coupons, discounts, and other promotional programs.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Prepare of End of day procedure.
  • Run end of day process in property management software (PMS).
  • Understand the principles of auditing, balancing, and closing out accounts.
  • Knows how to operate PMS, typewriters, and other front office equipment.
  • Understand and knows how to perform check-in and check-out procedures.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel Experience: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$28k-37k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

07/24/2024

WEBSITE

fairfield.marriott.com

HEADQUARTERS

TURLOCK, CA

SIZE

1,000 - 3,000

FOUNDED

1982

CEO

JOSEPH FAN

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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