As the key individual in achieving the goals and quality standards of the Housekeeping Department, the Housekeeping Supervisor must impact all elements of the department, from standards of cleanliness to employee morale, to budgetary goas, to interdepartmental relations.

The primary function of the Executive Housekeeping Supervisor is to assure the overall success of the hotel by exceeding the guest expectation for product cleanliness on a daily basis. Additional responsibilities include developing and implementing continuous improvements of process and performance, directing and coordinating housekeeping staff recruitment, promotion, discharge, and training. Must maintain a safe work environment throughout the hotel for all associates, enforce safety guidelines and build awareness about safety. The Housekeeping Supervisor also monitors employee productivity and makes improvements for increased service and productivity, supervises day-to-day activities of subordinates and assigns responsibility for specified work or functional activities, disseminates policies to subordinates, gives work directions, resolves problems, prepares schedules and set deadlines to ensure timely completion of work, trains fall staff positions and ensures that all tasks are completed.

Your goal is to provide every guest with top-quality, clean accommodations. This requires a knowledge and understanding of cleaning rooms, laundering, proper use and storage of cleaning chemicals, and a general knowledge of cleaning equipment such of washers and vacuums. As the leader of the Housekeeping Department, you must be able to select, train, evaluate, motivate, and discipline your employees to ensure consistent service to our customers. You MUST have an eye for detail, and look at your hotel through the guest’s eyes every day. You are responsible for every aspect of the cleanliness of the hotel.

PHYSICAL REQUIRMENTS:

• Ability to walk or stand for 50-75% of working time.
• Ability to climb stairs as needed throughout the duration of a shift.
• Ability to lift 25-50 pounds on a regular basis and push or pull up to 75 pounds.
• Capable of bending, stooping, reaching, and kneeling to clean and inspect all areas of the hotel.
• Requires the ability to type, use a telephone and computer.

MAJOR DUTIES:

· Have detailed knowledge of the hotel amenities including all systems in the guest rooms (phone systems, internet use, movies, long distance phone calls, how to work the thermostat, etc).

· Inspects and maintains the highest standards of cleanliness in all rooms and public areas, which requires constant movement to all areas of the hotel. You must physically inspect every room before a guest is checked in.

· Interviews, selects, hires, and terminates personnel according to Company policies and procedures.

· Consistent with employee development, you must conduct regular reviews of employee performance and reward outstanding work, along with helping develop employee weaknesses.

· Establishes standards and work procedures for the housekeeping staff in accordance with hotel policy. This includes keeping up-to-date with all franchise requirements.

· Assures Housekeeping Department operates within approved annual budget. Accounts for actual performance in comparison to expense budgets and company standards.

· Maintains control of the Lost and Found system and reviews the log with the General Manager on a monthly basis.

· Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, guest room supplies, restroom supplies, laundry supplies, safety supplies, and machines and equipment.

· Provides discrepancy report to Front Office Manager daily.

· Always represent the hotel in a positive manner; SMILE.

· Thoroughly check VIP rooms before arrival making sure “extras” are in place and respond to the requests of guests and other departments. Standing/walking, talking on the phone, computer/typing, people skills, and lifting up to a maximum of 50 pounds are required daily.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Relocate:

• Albuquerque, NM 87106: Relocate before starting work (Required)

Work Location: In person