1 Front Desk Agent Job in Waycross, GA
Fairfield Inn & Suites Waycross is Hiring a Front Desk Agent Near Waycross, GA
***We are scheduled to open in June. This position would start training after the middle of May***
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns in a timely and professional manner
- Process payments and maintain accurate records
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
Skills:
- Strong hospitality management skills
- Excellent customer service and guest relations abilities
- Proficient in phone systems and phone etiquette
- Knowledge of front desk operations and hotel management software
- Bilingual or multilingual skills are a plus
At our hotel, we value our employees and offer competitive benefits including:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and professional development programs
If you have a passion for hospitality and enjoy providing exceptional service to guests, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
$26k-35k (estimate)
04/29/2024
08/26/2024
The job skills required for Front Desk Agent include Customer Service, Communication Skills, Attention to Detail, Guest Relations, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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