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About this role:
As a Customer Experience Associate at Faire, you will play a crucial role in empowering entrepreneurs to realize their dreams. In this dynamic position, you will engage directly with our brand and retailer partners, managing a range of experiences to significantly contribute to their business success. While this role requires individuals to have phone support experience, after completing training, you will have the opportunity to be staffed across various support modalities including phone, chat, or email, as per business requirements. This position is pivotal in delivering outstanding customer service across these channels. In this role, you will be employed on a temporary basis for approximately 90 days, subject to the evolving needs of Faire’s team. Successful candidates may be eligible for longer contract terms in the future.
Role Specifications
What you’ll do
Qualifications
Salary Range
The starting pay for this role is $22 per hour.
This role will also be eligible for benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Full Time
Durable Manufacturing
$55k-73k (estimate)
01/28/2024
04/24/2024
faire.com
SAN FRANCISCO, CA
100 - 200
2017
Private
RAY DOLBY
$10M - $50M
Durable Manufacturing
Faire is a California-based online wholesale marketplace that delivers products such as home decor, apparel, jewellery, pet supplies and beauty care accessories.