Description

As an expert in simplifying the complicated and organizing the chaotic, the Technical Writer will use their software knowledge and passion for writing to create, edit, format, and illustrate high-quality end-user documentation internally & externally for all FairCom products and solutions. In this role, you will be the main editor and publisher in our CCMS, Paligo, and your authorship will directly benefit the worldwide engineering community by delivering documentation for the next generation of database APIs and data processing technology via FairCom DB, FairCom EDGE, c-treeRTG, and FairCom’s other products.

Essential Job Functions

• Review, edit, and proofread materials written by developers and technical leadership
• Fix grammar, readability, and style
• Ensure content is clear & concise to developers and support engineers
• Organize content to be useful for developers and support engineers
• Revise and improve published materials and current content.
• Publish a variety of technical guides including tutorials, how-to’s, references, administration, etc.
• Effectively manage the Component Content Management System, Paligo, to enable re-use of content
• Collaborate with technical leadership, QA engineers, and developers
• Quickly learn the technical aspects and maintain an in-depth knowledge of FairCom’s products and services

Requirements

• A bachelor’s degree in Technical Writing, English, and/or Communications OR applicable professional experience
• 3 years of experience in writing documentation and procedural materials for technical audiences
• Experience with Content Management and Publishing systems
• Professional proficiency with Microsoft Office and/or Google Suite.
• Superior written communication skills with a keen eye for detail

Position Preferences

• Experience using an XML authoring tool.
• 1 years of experience writing documentation for DBMS environment
• Experience working with SQL and NoSQL Databases
• Experience with Software Development or Software QA
• Certification through the Society for Technical Communicators

Join the FairCom Family! Have Fun and Work Hard with an Opportunity for a Healthy Work/Life Blend

• Small, Cross-Functional teams with autonomy and empowerment
• Above average workforce tenure fostering strong professional relationships and skill-set building.
• Very competitive salaries based on the industry.
• Incredible benefits: medical, dental, vision, life insurance, and 401K matching.
• 3 Weeks of vacation time, 1-week sick time, with a very limited schedule over the end of year Holidays (skeleton crew operations).
• 14 paid holidays throughout the year.
• Your birthday off and “CEO Thank You Day-off” anytime in March (both paid of course).
• Annual and quarterly company-wide team-building activities and opportunities to grow
• Fully stocked kitchen with snacks, meals, and drinks.
• Close proximity to I-70 with easy and fast access to exits.

About FairCom For over 40 years, not only has FairCom database technology withstood the test of time, it has continually evolved so that customers have access to one of the fastest, most flexible, and reliable database solutions on the market today. Come help us continue in our efforts to make FairCom the preferred database technology for thousands of ISVs and enterprise organizations worldwide. More than 40 members of the Fortune 100 have trusted FairCom to provide stable database technology, including industry giants such as Verizon, NASA, the FAA, Motorola Solutions, Thomson Reuters, FICO, and many others! Enjoy the best of small company culture and big business success all within one of the most exciting industries.

FairCom’s long and dynamic history has been supported by a diverse team of coworkers, which we feel honored to have. We are proud to be an equal-opportunity employer and are committed to providing a working environment where diversity is celebrated. We believe all people deserve to be treated with dignity and respect and we do not tolerate any behavior that runs contrary to this fundamental right, such as discrimination and harassment of any kind. We are thankful for every person who engages in our recruitment process and promise that all applicants will be considered for employment based solely on merit and qualifications directly related to professional competence, and without any regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, genetic information, pregnancy, veteran, disability, marital status, or any other basis protected by law.