About FAC Services

FAC Services is a professional firm that provides business services to architecture, engineering, and construction service firms. Our focus on high quality, timely and trusted business services allows our partners to focus on advancing their strategic goals and priorities. We maintain the highest ethical standards and personalized services within a culture that encourages professional and personal growth.

Job Purpose

Responsible for coordinating marketing support functions for the benefit of our clients. Provide brand governance and support across our organization.

Client Support:

• Partner with internal and external stakeholders across departments, including proposal writing, marketing, and client services, to ensure consistent messaging and branding.
• Lead cross-functional teams to gather requirements for our clients’ responses to proposals and qualifications packages, rate queries, and industry surveys.
• Support the development and maintenance of internal and client tools and databases to optimize performance and data metrics.
• Manage shared Marketing/RFP email inbox; serve as liaison to clients’ marketing teams.

Internal Support:

• Develop and manage the company's brand identity, ensuring consistency across all communication channels and alignment with the company's values and goals.
• Coordinate and manage the creation of communication materials and brand guide.
• Develop and implement communication strategies.
• Maintain knowledge of industry trends, best practices, and emerging technologies in the field of strategic communications.
• Create and manage annual communication plans across all internal teams.
• Support projects from strategic initiatives and successful implementation of the strategic priorities of the firm.

Qualifications

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

Education and Experience:

• Bachelor’s or associate’s degree in Marketing or a related field
• Proven five years of relevant marketing experience
• Experience with content management systems (CMS), customer relationship management (CRM) tools, PowerBI, Miro
• Advanced experience with Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Familiarity with professional services industry practices preferred

Knowledge, Skills and Abilities Required:

• Strong organizational and multitasking skills with meticulous attention to detail
• Understands the broader business purpose of tasks assigned
• Demonstrated superior verbal and written communication skills
• Proven ability to apply good judgment in decision-making and the sharing of information
• Demonstrated ability to handle and manage multiple priorities
• Proven ability to work independently and with initiative in completing and coordinating numerous work assignments, while managing multiple priorities
• High degree of professionalism, self-motivation and integrity
• Strong teamwork orientation with the ability to share responsibilities and interact harmoniously with co-workers and others from across the Company

Working Conditions and Physical Effort:

• Work is normally performed in a typical office environment
• No or very limited physical effort is required
• No or very limited exposure to physical risk

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Madison, WI 53705 (Required)

Ability to Relocate:

• Madison, WI 53705: Relocate before starting work (Required)

Work Location: Hybrid remote in Madison, WI 53705