Apply here: https://app.ezhirecannabis.com/public_jobs/1445

Job Overview - General Summary:

The Receptionist/Office Administrator will greet patients and customers and handle important administrative tasks. This role aims to ensure everyone who shops or calls Aura feels welcomed and keeps customer information clean and accurate.
The ideal candidate must be friendly and welcoming and enjoy computer and administrative work. Since this person will be answering phones and customer questions, staying informed of products and other cannabis-related information will be a vital part of their job duties.

Key Responsibilities:

• Greet customers, answer phone calls, and manage front desk operations like package delivery, mail collection and assisting visitors.
• Scan and check all customer’s and patient’s identification and enter new customer’s/patient’s information accurately.
• Handle day-to-day administrative tasks such as filing, data entry, and assisting with ordering office supplies
• Provide information to customers regarding products, services, and dispensary policies.
• Facilitate communication between customers and management and ensure any complaints are passed on immediately.
• Cleanup and maintain accurate customer records and ensure the proper protocols are followed for handling patient documentation and information.
• Follow all applicable laws and regulations regarding HIPPA, ID checks, age restrictions and any other relevant regulations.
• Follow security procedures to ensure the safety of staff and customers.
• Provide administrative support to the store and oversee ad hoc administrative tasks as assigned.

Requirements and Qualifications:

• Must be 21
• A minimum of a high school diploma or equivalent
• Preferably 1 year of administrative experience
• Ability to use Microsoft Office including Word, Excel, and Outlook
• Strong communication and interpersonal skills
• Effective organizational skills and time management
• Professional atmosphere, great working conditions, and dynamic leadership
• Autonomy, training, personal and professional development opportunities

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person