15 Customer Care Specialist Jobs in Roanoke, VA
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Ez Rampz Mobility Solutions is Hiring a Customer Care Specialist Near Roanoke, VA
EZ Mobility Solutions’ mission is to provide mobility solutions to help people live their lives to their fullest capacity. We are a growing team and in need of a dynamic individual with strong organizational skills to work as our Customer Care Specialist.
What we want to give to you:
- A culture that is driven by our 5 core values: Professional, Family First, Extreme Ownership, Us before Me and Give Joy
- An atmosphere that rewards client satisfaction over anything else
- Great benefits and salary
- A team that is excited to grow and expand
- A sense that you are making a difference in our clients lives each day
What we want to get from you:
- A team player
- A person who is humble, hungry and smart
- A person able to organize many tasks and keep the job flow moving
Responsibilities include:
- Contact, follow up on, and document progress on leads generated by marketing campaigns, manufacturer referrals, and referral sources.
- Ensure all lead and customer data is captured and entered accurately into our systems
- Mapping and scheduling evaluations for the sales team
- Answering phones and greeting people in our showroom
- Ensure all paperwork is complete and properly submitted
Skills we'd like you to have:
- Proficiency in the use of software such as MS Word, Excel and Quickbooks as well as ability to learn new software
- Pays close attention to detail
- Strong organizational skills
- Ability to manage multiple projects at one time in an efficient and timely manner
- Good written communication skills
Education and Experience
- Customer Service: 1 Year (preferred)
Work Environment
- Working hours will be spent in the office
- Standard 40-hour day shift workweek applies
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Roanoke, VA 24017: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$40k-50k (estimate)
04/24/2024
04/28/2024
The job skills required for Customer Care Specialist include Customer Service, Scheduling, Customer Care, Written Communication, Organizational Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
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