Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 2,000 connected 3PLs and a suite of integrated, cloud-native warehouse, order, and inventory management platforms we allow modern merchants and brands to fulfill demand anywhere with superior flexibility and scale without painful platform migrations.

The Role:

We are seeking an experienced Senior Product Manager to lead the strategic direction and development of our 3PL Warehouse Management Systems (WMS) optimized for small parcel shipping. As a pivotal member of our product team, you will play a key role in shaping the future of our flagship product, driving innovation, and delivering unparalleled value to our customers. This role is highly cross-functional, requiring collaboration with the executive leadership team, product and engineering leaders, as well as marketing and sales managers. Experience in Warehouse Management Systems (WMS) and small parcel shipping is highly desirable.

This hybrid role can be based in either our El Segundo, CA, or Sandy, UT offices, with dedicated office time each week to foster strong connections with your team and actively engage in our company's culture and values. If you are customer-obsessed and enthusiastic about making a significant impact on the future of omnichannel fulfillment, we would love to hear from you.

What You Will Do:

• Lead the end-to-end product lifecycle management for our WMS platform, from conceptualization to launch and beyond. 
• Define the product vision, strategy, and roadmap in alignment with business goals and market needs. 
• Conduct thorough market research and competitor analysis to identify opportunities and drive product differentiation. 
• Act as the voice of the customer, gathering feedback, analyzing data, and incorporating insights to continuously enhance the product experience. 
• Drive product adoption and growth through effective go-to-market strategies, product positioning, and marketing initiatives. 
• Monitor product performance metrics, track KPIs, and iterate based on insights to optimize product success. 
• Create strong partnerships with other product teams and stakeholders, establishing continuous feedback loops to better understand their problems and needs.
• Define and prioritize product features and user stories, creating clear and concise product requirements.

 You Are/Have:

• Minimum 10 years of Product Management experience with a demonstrated success in managing SaaS products.
• Strong technical expertise and prior experience growing and maintaining a SaaS platform, including experience with APIs and 3rd party integrations.
• Strong strategic thinking and problem-solving skills, with the ability to develop and execute a product vision.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present to stakeholders and the Executive team.
• The ability to inspire your teammates to enhance product quality by consistently striving to understand, question, and improve the user experiences and the quality of our products.
• A growth mindset viewing challenges and failures as valuable learning opportunities.
• Excel at being a team player who enjoys working on a growing team of product managers, engineers, and designers.

Bonus Points:

• E-commerce and Fulfillment Expertise: In-depth knowledge of the B2C, B2B e-commerce and fulfillment industry, including warehouse management processes, small parcel shipping, carrier management, supply chain, logistics, and order management systems.
• Team Leadership: Experience mentoring and guiding junior product managers, fostering a collaborative and innovative product team culture.

About Us:

We look for team players/authentic people that strive for excellence and aren’t afraid to be themselves while they do it — because that’s what special teams are made of. If you’re ready to make an impact, take on responsibility, and be a part of our team, then apply to join our team. Our promise is to enable and equip you for long-term success, all while being surrounded by good people looking to do amazing work.

We value and understand our employees’ needs for a healthy work life balance. In doing so we offer:

• Generous and flexible paid time off plan
• Summer Friday's and Meeting-free Wednesday afternoons
• Paid parental leave policy
• Employee resource groups
• Medical plans from your choice of providers including Kaiser and Cigna
• Employee equity program

To create the highest-performing team of professionals, Extensiv focuses on recruiting a dynamic, diverse, and inclusive team that represents our customers and greater communities. To increase diversity, Extensiv’s recruiting and hiring efforts focus on attracting individuals that are diverse in thought, experience, age, race, ethnicity, gender identity, sexual orientation, religion or belief, nationality, disability, veteran status, and any other protected status.

Teams at Extensiv are expected to empower, engage, and hold their peers accountable for nurturing an inclusive environment where every individual has an equal opportunity to advance and be fairly compensated for their work.

Extensiv does not accept unsolicited resumes from recruitment agencies or search firms and is not responsible for any fees related to unsolicited resumes. 

Extensiv strives to provide competitive market-informed compensation based on a candidate's knowledge, skills, and experience. The salary range for this position is $124,000 to $150,000. Exact compensation may vary based on skills, experience, and location.