Senior Manager, Learning & Development

Job Location: Miami, FL

Role Overview:

The company is seeking a talented and experienced Senior Manager, Learning & Development to join our team and play a crucial role in nurturing our employees' growth and ensuring that they have the skills and knowledge they need to excel in their roles. You will be responsible for helping to execute the strategy, deployment, and continual improvement of the talent development programs necessary to build the organizational capability to support the company’s strategic plan.

The ideal candidate will have experience managing end-to-end training programs and a strong track record of delivering impactful learning experiences. This role requires strong communication and leadership skills, as you will work closely with cross-functional teams and stakeholders to drive learning& development initiatives that align with our business objectives and retain our team members.

Core Responsibilities:

• Develop and implement a comprehensive learning and development strategy that aligns with company's business objectives and fosters a culture of continuous learning
• Design professional development programs and oversee their design and delivery
• Identify important learning priorities, skill gaps, and areas of improvement to design engaging and effective learning programs for employees at all levels within the organization
• Manage the budget for learning and development programs, ensuring cost-effectiveness and efficient resource allocation.
• Develop high-quality innovative leadership development solutions, incorporating a blended approach to delivery
• Create the career path matrix for our entire organization and implement
• Track and measure the effectiveness of each aspect of the learning and development program and make updates to curriculum and/or program as necessary.
• Conduct needs assessments and performance analysis to determine training priorities
• Evaluate the effectiveness of training programs through feedback analysis and metrics tracking, and make necessary adjustments for continuous improvement
• Partner with external vendors and subject matter experts to enhance training programs when necessary
• Stay up-to-date with industry trends and best practices in learning and development to introduce innovative approaches
• Manage and oversee our People Management system and any other learning platforms
• Partner alongside the marketing team to manage the company page on LinkedIn
• Own our knowledge management system and codifying our company's Way
• Developing and reviewing content for programs and training

Qualifications & Skills:

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• Minimum of 5 years’ experience in learning and development, preferably in a fast-paced environment and 10 years of HR experience overall
• Proven experience designing and delivering a variety of training programs
• Strong knowledge of Lattice and Microsoft Office, including Word, Excel, and PowerPoint
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent written and verbal communication skills
• Experience delivering messages that are engaging and use creative communication tactics and media
• Ability to maintain confidential information; responsive to the needs of internal and external constituencies, establishing effective working relationships and responding with a sense of urgency to specific audiences; customer focused
• Ability to build relationships and collaborate with cross-functional teams
• Strong project management and organizational skills
• Proficiency in learning management systems and other training software (Lattice highly desired)