Recent Searches

You haven't searched anything yet.

6 Guest service Jobs in Tallahassee, FL

SET JOB ALERT
Details...
Extended Stay America
Tallahassee, FL | Full Time
$29k-37k (estimate)
1 Month Ago
Nothing Bundt Cakes - Tallahassee
Tallahassee, FL | Full Time
$25k-33k (estimate)
7 Days Ago
Murphco of FL
Tallahassee, FL | Full Time
$27k-35k (estimate)
5 Days Ago
Murphco of FL
Tallahassee, FL | Full Time
$29k-37k (estimate)
1 Week Ago
LBA Hospitality
Tallahassee, FL | Full Time
$27k-36k (estimate)
0 Months Ago
Murphco of FL
TALLAHASSEE, FL | Full Time
$25k-33k (estimate)
11 Months Ago
Guest service
Extended Stay America Tallahassee, FL
$29k-37k (estimate)
Full Time | Accommodations 1 Month Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Extended Stay America is Hiring a Guest service Near Tallahassee, FL

Requirements

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors.
  • Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned.
  • Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to complete routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply good judgment at all times.
  • Ability to deal with problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot;

reach and handle; detect objects and controls; and detect sounds.

  • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
  • Occasionally lift and / or move up to 25 pounds.
  • Occasionally push and / or pull carts and equipment up to 50 pounds.
  • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
  • The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
  • The work environment will typically be at moderate to loud noise levels.
  • The associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS

High School Diploma or General Education Degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Job Description

POSITION PURPOSE AND SUMMARY

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures.

The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

Watch A Day in the Life video for Guest Services Representative

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Management system. Assists guests at all times; responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process.

The GSR must embrace ESA's service culture and treat all guest and associates with the utmost of respect and kindness.

  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Job functions to include handling collection efforts of all in-house balances. The GSR is responsible for accounting all cash, check, credit card and city ledger accounts through the propery
  • Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
  • Job functions to include selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Job functions to include collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodations in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Cross training into the housekeeping and laundry areas so that assistance can be provided as needed.
  • Other duties as requested by the management team.

BENEFITS

  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

Compensation Pay Ranges

Pay range information for the position you are applying for is below.

location. Candidates are not guaranteed to be at the high or low end of the compensation ranges

presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only : Guest Services Rep Part Time - $ - $ Hourly

For New York City (Whitestone) Applicants Only : Guest Services Rep Part Time - $ Hourly

Last updated : 2024-03-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$29k-37k (estimate)

POST DATE

03/26/2024

EXPIRATION DATE

04/03/2024

WEBSITE

extendedstayamerica.com

HEADQUARTERS

FLORENCE, KY

SIZE

7,500 - 15,000

FOUNDED

1995

TYPE

Investment Company

CEO

BOBBY COPELAND

REVENUE

$1B - $3B

INDUSTRY

Accommodations

Related Companies
About Extended Stay America

Insight Venture Partnersfocuses on investing in growth-stage technology, software and internet-enabled businesses.

Show more

Extended Stay America
Full Time
$31k-39k (estimate)
Just Posted
Extended Stay America
Full Time
$39k-49k (estimate)
Just Posted
Extended Stay America
Full Time
$31k-40k (estimate)
Just Posted

The job skills required for Guest service include Guest Service, Housekeeping, Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service. Select any job title you are interested in and start to search job requirements.

For the skill of  Guest Service
Nothing Bundt Cakes
Full Time
$24k-30k (estimate)
Just Posted
For the skill of  Housekeeping
Rosedale Country Club
Full Time
$39k-49k (estimate)
Just Posted
For the skill of  Front Office
Keyes Dental Care
Full Time
$34k-41k (estimate)
Just Posted
Show more

The following is the career advancement route for Guest service positions, which can be used as a reference in future career path planning. As a Guest service, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service. You can explore the career advancement for a Guest service below and select your interested title to get hiring information.

LBA Hospitality
Full Time
$27k-36k (estimate)
0 Months Ago
Murphco of FL
Full Time
$29k-37k (estimate)
2 Months Ago