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Inside Sales Specialist
Express Flooring Phoenix, AZ
$49k-67k (estimate)
Full Time | Transportation 1 Week Ago
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Express Flooring is Hiring a Remote Inside Sales Specialist

Express Flooring, a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.

As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring, we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees.

If you are ready to take on challenges, demonstrate your problem-solving skills, and genuinely care about providing exceptional service, we invite you to join our team at Express Flooring.

The primary objective of the Inside Sales Specialist is to be a direct representative capable of making sound decisions on behalf of Express. This individual is responsible for generating additional sales through follow-up on unclosed sales appointments and reducing cancellations (Customer Saves) . This person will also handle and manage through escalated sales related issues and ensure a timely resolution. This position will interact with various departments including sales, operations, order entry and call center representatives. This person will drive the achievement of stated goals and ensure program success with a high sense of urgency and focus on incremental revenue generation.

Major Duties and Responsibilities:

  • Contact all unsold leads to close incremental sales
  • Monitor and review every cancellation that comes through daily; work with customers to save
  • Attain Command Center sales goals and revenue objectives
  • Perform reselections when needed remotely or schedule appointment for Sales person to return
  • Share best practices with other Command Center personnel
  • Assist with follow-up calls, emails, and texts to "unclosed" appointments to see if they are still interested
  • Re-sell customers wanting to cancel their contract
  • Updates daily Sales Reporting

Knowledge and Skills:

  • 3 Years of combined Inside Call Sales and Customer Service experience. Call Center experience preferred.
  • Proficient in MS Office skills, including Outlook, Word, Excel and Teams. CRM Experience a Plus. Operate basic office equipment (copier, printer, scanner, etc.)
  • Attendance and punctuality are requirement of this position.

Job Type: Full-time

Salary: $50-55k annually plus commission

Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$49k-67k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/24/2024

WEBSITE

expressflooring.com

HEADQUARTERS

TUCSON, AZ

SIZE

50 - 100

FOUNDED

2004

TYPE

Private

CEO

FERNANDO ORONA

REVENUE

$10M - $50M

INDUSTRY

Transportation

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About Express Flooring

Express Flooring is a provider of floor covering installation services to residential and commercial sectors.

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The job skills required for Inside Sales Specialist include Inside Sales, Customer Service, CRM, Problem Solving, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inside Sales Specialist job description and responsibilities

A sales support specialist guides customers through every step of a sale and helps solve any questions or concerns the customer might have.

03/12/2022: Pascagoula, MS

Provide expert guidance to the core Sales team and recommend highly complex alternative technology solutions.

03/12/2022: Bergenfield, NJ

Execute planned sales activities and develop a target list of high potential new customers.

02/13/2022: Modesto, CA

The Responsibility to make telephone sales calls to complete the Sales and Services Agreements with customers.

01/28/2022: Killeen, TX

Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right products.

02/26/2022: Cedar Rapids, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Specialist jobs

Those who perfect their sales pitches and cultivate their skills typically have an easier time meeting their objectives and managing potential stress levels.

01/04/2022: Roanoke, VA

Must be successful at phone sales and follow up on leads.

12/30/2021: Abilene, TX

Effective communication over the phone (and email).

02/27/2022: Greensboro, NC

Ability and drive to make multiple daily sales calls to customers and prospects operations.

02/09/2022: Kingsport, TN

Produce sales reports on a monthly and quarterly basis to make sure all sales goals are met.

01/01/2022: Middlesex, NJ

Step 3: View the best colleges and universities for Inside Sales Specialist.

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