expoIT is a growing nationwide IT hardware, software, and services provider located in Southern New Hampshire. We are seeking a detail-oriented and proactive Inside Sales Representative to join our customer support/sales operations team. The Inside Sales Representative will play a critical role in ensuring the smooth functioning of our sales processes by providing administrative and operational assistance to the team.

Responsibilities:

• Assist the sales team with administrative tasks, including order processing, preparing and distributing quotes, and tracking orders
• Collaborate with the team to ensure accurate and timely entry of sales orders
• Build and nurture strong relationships with customers, addressing any concerns and ensuring their satisfaction
• Maintain a comprehensive understanding of expoIT's products and services to effectively address client inquiries
• Collaborate with the team to ensure accurate and timely entry of sales orders
• Uphold a high level of professionalism and customer service in all interactions

Qualifications:

• Excellent oral and written communications skills
• Bachelors or Associates Degree preferred
• Ability to multitask and adapt to changes quickly
• Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
• Ability to work in a fast-pace environment supporting the rapid growth of our customer base
• Be a self-motivated individual to meet & exceed goals
• Proficient in the use of Microsoft Office
• Ability to commute to the office in Derry, NH (No remote work available)

Unique Requirements

• Extended hours are sometimes needed to complete some special projects (10%)

Perks And Benefits

• Paid vacation, holidays and sick days
• Paid for company lunch every two weeks
• Opportunities for advancement in a successful and growing company
• Petey the office dog

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus
• Yearly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person