Do you love to tell stories that help people understand the complex policy and financial issues impacting immigrant and low-income communities? Do you love to coordinate, work with, and rally people to get complex projects to the finish line? Do you want to be challenged, learn a ton of skills, be on the cutting edge of economic justice work, have a good laugh, brainstorm a lot, get frustrated sometimes but inspired frequently, and be on the right side of history?
The opportunity:
MAF is hiring a communications manager to execute strategies for developing and strengthening relationships with donors, supporters, other nonprofit leaders, and policymakers. This manager will be part of a communications and marketing team that works to advance MAF's mission, helping people become visible, active, and successful in their financial lives. The communications manager will produce content that shares MAF's lessons learned, insights, and impact with various stakeholders. They will also support teams across the organization to articulate and communicate their work as part of the overall mission. The manager will produce communication campaigns across various media, including webinars, blogs, newsletters, and audio and video stories.
The Communications Manager will work across the organization to design, lead, and implement communications strategies that engage key audiences, including funders, researchers, policymakers, partners, government, and the general public. The ideal candidate is an avid writer with experience communicating thoughtfully and persuasively about issues affecting low-income and immigrant communities.
About MAF : MAF is a groundbreaking nonprofit on a mission to help people become visible, active, and successful in their financial lives. Our award-winning social loan models build pathways out of the financial shadows for low-income individuals across the U.S. A hybrid between a fintech startup and a community-based nonprofit, MAF retains a highly skilled and motivated team committed to promoting economic prosperity and leveraging tech for under-resourced communities.
Reports to : Communications and Marketing Director
ESSENTIAL RESPONSIBILITIES
Communications strategy and content creation (75%):

• Develop and execute engaging communication campaigns that raise awareness of MAF's programs and strengthen MAF's role as a thought leader in the fields of asset and credit building, community development, immigrant rights, and fintech.
• Coordinate across teams to uplift our work and learnings, draft GAME plans, and ensure that projects and campaigns are well-coordinated, efficient, and on track for timely completion.
• Engage ethically and respectfully with MAF clients to share their stories from a strengths-based perspective. Coordinate audio and/or video contractors in storytelling projects.
• Drive social media strategy framing MAF as an influencer in key policy areas affecting low-income, people of color, and immigrant communities. On a day-to-day basis, maintain, curate, and publish content that reflects and influences broader conversations on financial equity, credit building, and other issues.
• Engage media contacts with our work, coordinate media appearances, and monitor media coverage with the goal of using media coverage as an organizational asset.
• Manage MAF's presence at conferences and speaking engagements by proactively identifying and submitting speaking proposals and supporting other MAFistas with presentations and talking points.
• Manage and produce in-person events and webinars that further the organization's goals.
• Support philanthropy team with messaging and communication strategy for funder engagement.
• Support other teams as a communications advisor, participating in peer review, brainstorming, and content development.

Communications management (20%):

• Manage the organization's communications calendar and processes. Keep the calendar organized and updated to reflect project tasks, timelines, milestones, goals, and successes.
• Ensure consistent implementation of the organization's brand across all levels, including adherence to the style guide.
• Manage contact records for stakeholder audiences, ensuring our email and phone records are up-to-date and email campaigns have high deliverability.
• Work with the team to build a system for analyzing communication metrics. Present these insights to the team regularly to ensure we use data to inform strategy and create effective communications.
• Periodically audit published materials across different channels to ensure accuracy, quality, etc.

General Operations (5%)

• Collaborate with staff in making strategic decisions affecting MAF's future.
• Engage in professional development opportunities, participating in trainings and conferences provided to staff.
• Participate in staff meetings, attend events, and otherwise contribute to strengthening the roots within our community.

You'll thrive in this role if you are

• Passionate about working to advance economic justice and fuel social change.
• A talented writer and storyteller.
• A detail-oriented problem solver who thrives in an innovative and collaborative environment.
• Tech-savvy and always looking for ways to make our processes and communications more efficient.
• A creative systems manager who knows how to move a complex project forward.
• Flexible, adaptable, and love constantly learning new things.

Desired Skills & Experience:

• B.A. or equivalent, plus at least 5 years in communications/marketing for a nonprofit focused on credit building, community development, financial equity, and immigration policy.
• Experience working for social change in underserved communities. Conversant in asset building, immigration, public policy, and/or other social justice issues.
• Project management skills and relentless attention to detail: you can see the big picture and all its multiple moving parts.
• Strong English & Spanish language writing and communication skills.
• Proficiency with CRMs (Salesforce preferred), marketing automation systems, and Canva.

COMPENSATION AND BENEFITS

• This is a full-time position with an anticipated salary range of $90,000-95,000. Salary will be dependent on experience.
• We believe in work-life balance and are committed to keeping the workload in alignment with this value.
• We provide 20 days of Paid Time Off (160 hours)/year accrued for the first two years of full-time employment and 13 paid holidays.
• We provide generous medical (HMO and PPO options), dental, vision, disability, life, flexible spending accounts, and AD&D insurance.
• We care about your financial future. We provide a matching 401K plan that is immediately vested. We will match up to 6% of your compensation/year.
• Commuter benefits & flexible savings accounts: pre-tax benefit accounts used to pay for expenses like healthcare or commuter expenses like parking, vanpool, public transit-including train, subway, bus, and ferry.

OUR HIRING PROCESS & TIMELINE:

• We will read your cover letter first; it's important for us to understand whether this is the right fit for you. In your cover letter, please tell us why you are interested in working for MAF, your interest in economic and social justice, and share examples of past work that makes you a strong candidate.
• We also ask for a writing sample of your professional work.
• We will review applications on a rolling basis until the position is filled.
• We are scheduling phone and in-person interviews on a rolling basis. If you are invited for an in-person interview, we will ask for a skills test relevant to this position, e.g. planning a communications campaign or writing a short blog post.
• We would like to have the selected candidate start as soon as possible.

Equal Opportunity Employment: Mission Asset Fund is an equal opportunity employer; people of color and individuals from diverse backgrounds are encouraged to apply. Mission Asset Fund does not discriminate on the basis of race, color, national origin, ethnic background, religion, sex, sexual orientation, age, or disability.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Deadline: Applications are processed on a rolling basis. The position will remain open until filled.

• No phone calls.
• Recruiters, please don't contact this job poster.
• Do NOT contact us with unsolicited services or offers.