Overview

Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Trissential is currently seeking a Test Lead to join our client team in Milwaukee, WI (Hybrid - One day a week at the office).

Responsibilities

The Test Lead is responsible for coordinating testing efforts to ensure the deliverables align to the clients business designs and required capabilities.

Responsibilities:

• Lead UAT Testing to ensure the solution and functionality meets the implemented requirements.

• Create an environment to foster efficient and effective communication related to testing.

• Make decisions as required to meet the project scope and schedule related to testing.

• Generate effective testing metrics and communicate team progress.

• Oversee the testing efforts and outcomes to support the agreed upon scheduled project testing timeframe.

• Own the test capability for a set of business processes or functionalities that have been logically grouped for testing.

• Responsible for traceability across test capability

• Manages test scope including any changes to tests after approval

• Ensure that the change request process are used to document adds, removes, changes to tests

• Create and manage detailed test plans for execution including the daily work plan, and assign test cases to testers

• Coordinate with other test leads from vendors when cross-functional testing is required

• Work with SME to obtain test case reviews and the Business Lead for test case approval.

• Ensures data requests from testers are addressed to support testing efforts.

• Manage environment connectivity issues/requests with Environment Manager.

• Raise issues/questions to the clients IT and Business Leads as candidates for test aid or mass communication.

• Coordinate daily standups as needed.

• Coordinate Daily Bug Meeting as needed.

• Review all defects for the test capability before attending the Daily Bug Meeting.

• Confirm defect validity, priority, and ensure all bugs have the required information per the defined bug template.

• Manage bug retest (reassign test cases back to testers).

• Assign and monitor the testing efforts to ensure completion of approved test cases for each deliverable.

• Provide regular status updates on testing efforts to the Business Lead.

Qualifications

• IVR testing experience

Skills

• Works independently or well within a team
• Wants to continuously grow knowledge base and skill set
• Collaborative, consultative mindset
• Works well in a fast paced environment
• Strong technical background
• Deep knowledge and curiosity about technology and systems
• Agile mindset