Overview

Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Trissential is currently seeking a Senior Consultant, User Experience Designer to join our remote client team. This role is open only to candidates authorized to work and reside in the US.

Responsibilities

Job Summary: 

We are seeking a talented Senior Consultant, User Experience Designer to join our team. In this role, you will lead the development of an LLM (Clinical Trial Study Start-Up) product and potentially a third product focused on clinical trial matching. You will collaborate with cross-functional teams to deliver seamless digital experiences that prioritize accessibility, scalability, and sustainability, ultimately enhancing patient care and satisfaction.

Primary Responsibilities and Accountabilities: 

• Analyze, plan, and sequence user interactions with software and applications, leveraging insights from the Human-Centered Design process to meet the needs of patients and physicians
• Utilize research findings to develop Use Cases, User Journeys, User Flow Diagrams, Navigation Structures, and Information Architecture, optimizing the user experience across the clients digital platforms
• Partner with Product and Engineering teams to shape products that advocate for user needs, align with business requirements, and deliver best-in-class user experiences
• Design interfaces for various platforms, including browsers, responsive web, native apps, smartwatches, kiosks, and web-connected health monitoring devices, ensuring consistency and usability
• Develop Storyboards, Wireframes, Interface Modules and Pages, Prototypes, and Design Specifications to guide the product development process
• Evaluate designs according to project-specific and enterprise-standard metrics, ensuring compliance with WCAG 2.0 AA Accessibility Standards
• Collaborate with the Experience Design team to maintain, expand, and implement the clients Digital Design Language
• Facilitate Design Workshops to gather insights and synthesize diverse ideas into cohesive design proposals
• Provide oversight of vendors assisting with Experience Design scope of work, ensuring alignment with the clients standards and objectives

Qualifications

• High School Diploma/GED (Required)
• Understanding of ethics and professionalism in Design
• Ability to design on behalf of individuals with complex medical conditions
• Self-motivation and excellent organizational skills to lead critical projects
• Innovation in process or methods within the Experience Design field
• Familiarity with security and sensitivity around patient medical data
• Perspective on accessibility and incorporation throughout the product development process

Skills

• Proficiency in Figma, Adobe CS, Sketch, and other design tools
• Expertise in User Experience Design and Human-Centered Design (HCD) methodologies
• Strong understanding of Agile methodology, including Scrum
• Excellent visual communication skills
• Ability to clarify complex problems and present confidently
• Proficient in prototyping and wireframing
• Knowledge of product development processes
• Experience with presentation skills
• Ability to mentor and guide other Experience Designers
• Understanding of business requirements and operations
• Familiarity with information architecture and design metrics
• Capability to create proposals and articulate design concepts
• Knowledge of digital design principles
• Understanding of accessibility concerns for digital products
• Ability to work collaboratively in iterative design cycles
• Clear communication skills with project or executive teams

Experience

• 7 years of overall experience in User Experience Design
• 3 years of experience specifically designing for complex internal software
• Demonstrated experience with user validation techniques
• Delivery of 'ready for dev' user interfaces using Figma and design systems
• Collaborative and iterative approach to UI design in an agile environment
• End-to-end knowledge of all stages of User Experience Design
• Experience working with Accessibility concerns for digital products
• Demonstrated use of iterative design cycles to refine products
• Previous involvement in Scrum Agile methodology, defining User Stories
• Proficiency with design tools and platforms like Adobe CS, Sketch, Figma, etc.
• Native React experience preferred

Benefits

Trissential offers competitive compensation package for full time roles. The hourly pay range for this role is $62 to $70 based on candidate's qualifications and experience. This role is benefits eligible, and includes options for medical, dental, vision, and tele-health benefits; Employee Assistance Program; Health Savings Account with company contribution; up to 48 hours of accrued paid safe and sick time, and 401k retirement savings.