Company DescriptionExpert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.Job DescriptionThis is a unique opportunity for those interested in building a career in a client-facing role or within the legal industry. Research Analysts are the foundation of Expert Institute’s Expert Search service and are responsible for sourcing, screening and vetting expert witness candidates who will aid in the litigation needs of attorney clients. You will spend much of your time interacting with subject matter experts via email and phone calls to determine each candidate’s suitability for the legal matter at hand. A valuable addition to a law firm’s workflow, Research Analysts act as consultants to provide the research and insight that clients need to make an informed, data-backed decision.On a daily basis, you will:Balance working on multiple cases with varying deadlinesConduct background research to better understand the niche subject matter of each caseIdentify and connect with existing contacts in our system, and reach out to brand new candidates to expand our network of professionalsDeliver thoroughly-researched expert recommendationsBuild relationships with experts to gather relevant information about their qualifications, provide insight into our process, and follow up on any outstanding items.No two projects are ever the same and the deliverables we provide our clients play a significant role in the outcomes of litigation. As a result, our Research Analysts must be insightful, pay close attention to detail, be great teammates and strive to create an outstanding client experience.The hours for this job will be from 9:00 AM to 6:00 PM CST.Qualifications0-2 years of relevant work experienceBachelor’s degree preferredA client-focused mindset, prior customer service experience is a plusExcellent communication and active listening skillsAbility to learn complex material and multitaskContinuous self-learner and a competitive driveProven experience being a great teammateAbility to work autonomously and achieve individual performance metricsComputer literacy; comfortable using cloud-based solutions to manage day-to-day business (i.e. Salesforce)Strong work ethic and a positive presenceAdditional InformationAll your information will be kept confidential according to EEO guidelines.