Sr Customer Service Rep/Underwriting Associate
Location: Remote
5 months contract
Pay: $25/hr on W2
We are looking for a senior customer Service Rep/Underwriting Associate to join one of our Fortune 500 client’s projects in Scarborough ME.
Job Description:
The Senior Customer Service Representative/Underwriting Associate (SCSR) serves as the primary contact for our insurance agency clients and handles the placing of bond, crime, windstorm, flood, cyber and other insurance coverages in the standard insurance marketplace. The SCSR also serves as the primary contact person for self-insured property/casualty and workers’ compensation pool clients handling their day-to-day customer service and basic underwriting needs.
Responsibilities:
Insurance Agency
Places miscellaneous ancillary lines policies (Bonds, Crime, Windstorm, Flood, Cyber Coverage, Pollution Liability, etc.) for Pools and stand-alone accounts
Reviews/completes applications and submits to appropriate markets
Processes policy change requests
Maintains/Follow-ups on outstanding items needed from clients or insurance carriers
Provides premium quotations to clients for new and renewal policies
Creates and sends proposals
Invoices all policies and endorsements
Processes company and customer inquiries and incoming correspondence
Reviews expirations and prepares policy renewal notices
Processes preliminary claims notices between Insurance carriers and clients
Maintains all work in AMS 360
Files Surplus Lines taxes and Stamping Office fees and maintains the appropriate files and logs for annual tax filings

EDUCATION:
High School Education or Equivalent, with some college preferred
EXPERIENCE:
9 years insurance experience preferred
Prior experience in an agency environment preferred (utilization of an agency system preferred)
Minimum 5 years of commercial property/casualty customer service representative experience, preferably including workers’ compensation, liability and property within the standard market and public entity arena
LICENSES
Hold a General P/C agent license or obtain within 6
We are looking for candidates who are eligible to work with any employers without sponsorship.
If this is a role that interests you and you’d like to learn more, click “Apply” now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.