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System One
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Customer Service/Coordinator I
System One Hanover, PA
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$33k-42k (estimate)
Contractor | Business Services 0 Months Ago
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System One is Hiring a Customer Service/Coordinator I Near Hanover, PA

Job Title: Customer Service/Coordinator I Location: Hanover, PA Hours/Schedule: Hybrid- 3 days onsite Type: Contract
Responsibilities
  • This role is responsible for weekly settlement of all Company owned and IDP (Independent DSD Partners) routes on a weekly basis.
  • Responsible for customer service tasks such as answering phone calls and emails from IDPs.
  • This role is also responsible for in-depth audits when warranted to combat theft and inaccuracies.
  • Performs data tasks related to IDP settlements and day-to-day tasks that ensure effective account management of account collections and payments.
  • Document call details into Service Now and call volume can range to 30-50 calls a day - must be willing and able to keep up with that volume.
Requirements
  • Must have strong general MS Office and clerical skills.
  • Must understand how to save links to browsers in favorites, how to retrieve the links, save images to the computer, work MS TEAMS for video calls, etc.
  • The candidate does not require a degree, ideally they want to see 3 years of corp customer service experience.
  • They will be using Excel - basics spreadsheets and formulas.
  • Will train on the SAP pieces experience but must have the general computer skills such as MS OFFICE, saving attachments, adding favorites to the toolbar, etc.
Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$33k-42k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

07/10/2024

WEBSITE

healthsystemone.com

HEADQUARTERS

MIAMI, FL

SIZE

25 - 50

TYPE

Private

CEO

JOSEPH BRUCE

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Customer Service/Coordinator I include Customer Service, Call Center, Microsoft Office, Life Insurance, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service/Coordinator I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service/Coordinator I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service/Coordinator I positions, which can be used as a reference in future career path planning. As a Customer Service/Coordinator I, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/Coordinator I. You can explore the career advancement for a Customer Service/Coordinator I below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

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CS coordinator may also provide the clients with product and service knowledge.

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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

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Step 3: View the best colleges and universities for Customer Service Coordinator.

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