2 Customer care specialist Jobs in Van, AR
Experian is Hiring a Customer care specialist Near Van, AR
Job Description
Job Description
Looking for : Agents to work remotely for our Van Buren, AR Call Center!
- Start Date : 6 / 27 / 2024
- Compensation : $15.00 / hr.
- Performance Bonus : Eligible for a $1,500 (additional details below)
What you’ll be doing
Experian is seeking Customer Care Specialists to join our growing Call Center in Van Buren, AR . This is a great opportunity for someone passionate about providing excellent customer service, can interpret and analyze consumers' written or verbal grievances or disputes, and has strong computer skills.
An ideal candidate will be resourceful and have the ability to learn quickly and be empathetic with our customers. Additionally, you will :
- Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
- Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections
- Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area
- Effectively handle escalated customer issues in a professional and timely fashion
Qualifications
Qualifications
High School Diploma or GED
- At least one year of customer service experience
- During training and team meetings, you will be required to be on camera using your computer’s webcam
- Must be able to successfully pass background screening which will include a criminal background check, employment verification, education verification, credit check as well as a drug screen.
A reasonable accommodation is available for individuals testing positive when they have been prescribed marijuana for medical reasons, but no accommodation is available for the recreational use of marijuana.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action !
If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email).
In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Last updated : 2024-05-17
Job Summary
Full Time
Business Services
$37k-47k (estimate)
05/19/2024
08/17/2024
experianplc.com
AUSTIN, TX
50 - 100
1980
T J HARAIS
$5M - $10M
Business Services
Related Companies
About Experian
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During lifes big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others cant. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent iden...tity fraud and crime. For more than 125 years, weve helped consumers and clients prosper, and economies and communities flourish and were not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. Were investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.
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The job skills required for Customer care specialist include Customer Service, Call Center, Products and Services, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care specialist positions, which can be used as a reference in future career path planning. As a Customer care specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care specialist. You can explore the career advancement for a Customer care specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
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Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
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Step 3: View the best colleges and universities for Customer Care Specialist.
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