**Customer Service Agent - Customs Brokerage**

* 2 E Bryan St, Savannah, GA 31401, USA

* Full-time

**Company Description**

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

* 15,000 trained professionals

* 250 locations worldwide

* Fortune 500

* Globally unified systems

**Job Description**

**Major Duties and Responsibilities**

* Ensure smooth and timely customs process flow

* Ensure accurate and timely data entry into our operational system

* Track and Trace Custom files and reporting

* Ensure accurate and timely client billing

* Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.

* Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

* Assist with verification of customs declaration information and the submission of such to the customs authority

* Ensure compliance at all times to regulations

**Qualifications**

* Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience

* Understanding of transportation documentation and terms is a plus

* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

* Pro-active, strong organizational skills

* Strong desire to learn

* Good computer skills (Excel, Word, PowerPoint)

* Fluent in English

* College degree or educational equivalent

**Reporting Structure**

* Customs Brokerage Lead Agent, Supervisor and Manager

**Additional Information**

Expeditors offers excellent benefits

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan (US only)

* Employee Stock Purchase Plan

* Training and Personnel Development Program

**Job Location**

Customer Service Agent - Customs Brokerage

* 2 E Bryan St, Savannah, GA 31401, USA

* Full-time