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Key Responsibilities
· Determine individual and family eligibility for our Client’s care programs.
· Assist in coordinating and communicating schedules to internal/external Clients.
· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
· Timely management of casework, including proper documentation and case resolution.
· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
· Work efficiently / effectively in multiple databases to extract information.
· Attend workgroup meetings and participate in discussions.
· Assist leadership team, as necessary.
Requirements and Skills
· Must have a bachelor’s or associate degree.
· A background in Paralegal studies is a plus.
· Work experience in a Legal environment a plus.
· Customer service or call center experience a plus.
· Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
· Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
· Excellent verbal and written communications skills.
· Keen attention to detail and adherence to deadlines.
· Strong time management, note-taking, email organization, and distribution skills.
· Critical thinking and problem-solving skills.
Job Type: Contract
Pay: $17.00 - $21.00 per hour
Expected hours: 37.5 per week
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Contractor
$34k-43k (estimate)
01/16/2024
05/04/2024
expediteinc.com
ALPHARETTA, GA
25 - 50
Private
SHIRLLEY TOVAR
$10M - $50M
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.