Required Qualifications:

• Minimum of 3 years of customer service-related experience required.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet attendance policy.
• Intermediate PC/Windows experience required.
• Ability to lift and/or move items up to a maximum of 55lbs. or the maximum allowed by current State law with or without accommodations.
• Ability to stand and/or walk for long periods of time with or without accommodations.
• Flexibility with work schedule, including shift timings and travel

. Preferred Qualifications:

• Previous experience in mailroom operation, shipping, and/or receiving required.
• Experience operating online shipping services such as UPS Online/Worldship, or FedEx software.
• High School Diploma or Equivalent required.
• Reception / hospitality

#LI-Onsite

• Perform all duties as assigned by management to include mail services, reprographics services, fax services USPS daily delivery, conference center/ hospitality services and reception relief.
• Deliver accountable mail, inter-department mail.
• Maintain the highest levels of customer care while always demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• This position requires regular work on various applications.
• Know, understand, and always adhere to business procedure guidelines.
• Take direction from site customers and Service Delivery Manager as required.
• Participate in cross training of responsibilities as appropriate.
• Maintain all logs and reporting documentation as required.
• Understand and adhere to all safety procedures.
• Ability to work overtime with little to no notice.
• Ability to work weekends if required.
• Effectively communicate both verbally and written, with clients and company personnel.
• Customer service oriented.
• Effectively work individually or in a team environment.
• Demonstrate competency in performing multiple functional tasks.