Who We Are:

The highest concentration of need in the nation is hidden behind the smiles of those working in the restaurant and hospitality industry. Big Table is a fast-growing Christian non-profit that provides care for these very people in the largest industry in the nation. It is a vibrant industry full of gifted, creative, and generous people. It is also an incredibly tough industry that is the catch basin for the most marginalized in the country: at-risk teens, single parents, minorities, new immigrants, income-insecure seniors, and those formerly incarcerated working to build new lives. We do four critical things: we empower people to care for each other, enter their lives with humility and grace, eliminate barriers in the midst of crisis and invite them into ongoing community that frees them to imagine a life of abundance and become all God created them to be.

Our Mission: Guided by the remarkable example of Jesus, Big Table exists to see the lives of those working in the restaurant and hospitality industry transformed by creating community and caring for those who are in crisis, transition, or falling through the cracks.

Big Table is joyfully committed to care for all who work in the restaurant and hospitality industry without any strings attached. We do so specifically because of our faith that God created each person for eternity, and each person we engage with is of infinite value. We share our Christian faith and model Christ’s love as we care and build trust rather than lead with this on our website or print materials because the perception of Christian faith in the restaurant and hospitality industry is uniquely negative and would keep us from engaging the very people we are called to serve.

What We Are Looking For:

Big Table seeks a highly skilled Care Engagement Coordinator to work 40 hours per week at our office in Spokane. Counseling and mentoring are gender specific to protect the privacy and sensitivity of those we serve as well as to ensure the safety of our team members. For this position, we are seeking a MALE Care Engagement Coordinator.

Who You Are:

CHRISTIAN FAITH is core to your identity, but this faith is marked by deep grace and a delight to care for all regardless of their own interest in faith. You are kind and have compassion for hurting people. You thoroughly complete each task assigned to you and are able to seamlessly manage multiple projects at the same time. You are creative and resourceful, able to troubleshoot under pressure, and can engage constructively in hard situations. You enjoy investing in relationships with the people you serve. You have a generous spirit, and enjoy collaboration but are self-motivated, self-directed, and flexible. You enjoy a culture marked by integrity, honesty, and support, that values thoughtful feedback and inspires ongoing learning and development. You have impeccable attention to detail and can contribute to a positive atmosphere while dealing with challenging people. You laugh easily and are comfortable in a work environment that is continually evolving in a fast-growing organization.

*Big Table is permitted to give employment preference to those who share our Christian faith under the Religious Exemption clause of Title VII of the Civil Rights Act of 1964. For more information, please refer to the EEOC Compliance Manual, Section 2-III, B4bi.

PRIMARY RESPONSIBILITIES

CARE ENGAGEMENT

• Foster relationships with care recipients through conversation, prayer, and one-on-one time investment; accomplishing the mission of Big Table
• Collaborate with care recipients to develop and implement unique care plans that provide support in moving them from crisis to abundance.
• Intentionally work together with Care Team to offer direction and encouragement throughout the care process.
• Research care resources by building partnerships with other non-profits, businesses, and churches to extend the care we can provide
• Research, verify, and engage with community resources to help care recipients navigate and apply. Refer out as needed.
• Identify and build relationships with key industry partners to facilitate care in their organization and foster Big Table support
• Leading with our actions, gently oversee the spiritual development of care recipients.
• Maintain accurate care database entries for assigned recipients
• Carefully manage care capacity and recipient status. Regularly review care load, to-do lists, follow-ups, etc.
• Respectfully document care given to share with those who support Big Table. For example, outlining story of care, photos, or saving quotes from recipients.

TEAM ENGAGEMENT

• Engage in special projects as needed
• Provide necessary support to the leadership team

CARE PARTNER STEWARDSHIP & SUPPORT

• Actively invest in current care partners
• Aid Operations Director in developing partnerships with other non-profits, businesses, and churches to extend the care we provide
• Collaborate with Care team around care partners and local resources
• Oversee annual Care Partner celebration and thanks

CHARACTER, SKILLS, AND EXPERIENCE OF AN IDEAL CANDIDATE

• Passion for our mission and compassion for people.
• Strong people skills and a track record of working well with a wide range of people.
• A drive to get the details right and strength in handling multiple projects simultaneously.
• Ability to be flexible and creative, and work effectively with various people during periods of an increased and varied workload.
• Resourceful and adept creative problem solver
• Computer proficiency in Word, Excel, Publisher, and PowerPoint and a willingness to learn new software.
• Ability to work effectively under pressure.
• Respect for and careful adherence to expectations of confidentiality.
• Willingness to attend meetings and programs outside of normal working hours.
• A delight in great food and the community created around a table.
• College degree with applicable skills preferable.
• Counseling or pastoral experience is ideal.
• Restaurant and hospitality industry experience desirable.

HOW TO APPLY

Submit the following REQUIRED documents to tara@bigtable.org:

• A current resume.
• A letter describing why you would be successful in this position that highlights relevant experience.
• A brief statement of faith.

Job Type: Full-time

Pay: $39,520.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Parental leave

Schedule:

• Monday to Friday

Application Question(s):

• How many years of counseling, ministry, or social work experience do you have?

Work Location: In person